Automotive Service Advisor

Byers Volvo, LLC.; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive dealership seeks an Automotive Service Advisor to enhance customer experiences and oversee service flows. Ideal candidates will possess exceptional communication and time management skills, contributing to a positive work environment in a family-owned business known for its commitment to quality service.

Benefits

Medical, Dental & Vision

Flexible Spending Accounts

Short & Long Term Disability

Life Insurance

401K Plan + Company Match

Paid Holidays

Vacation Pay

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Professional appearance.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt service.
• Take ownership of the customer experience.
• Provide concierge support for owner inquiries.

Skills

Time management

Communication

Customer service

Organization

Job description

Automotive Service Advisor

At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Medical, Dental & Vision
• Flexible Spending Accounts
• Short & Long Term Disability
• Life Insurance
• 401K Plan + Company Match
• Vacation Pay
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

• Ensures that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality

• Demonstrated ability to manage others

• Time management skills

• Fantastic communication skills with your customers

• Professional, well-groomed personal appearance.

• Clean driving record

• Willing to submit to a pre-employment background check & drug screen