Service Advisor/ASM - Entry Level

Wyatt Johnson Toyota; Clarksville (TN); Hybrid; USD 19,286,000 - 30,307,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

401(k) with Company Match

Paid Vacation & Holidays

PTO Accrual

Employee Discounts on Products & S

Job summary

Wyatt Johnson Toyota in Clarksville, TN is seeking an Entry-Level Service Advisor. The role offers paid training, a clear path to senior roles, and a flexible, five-day schedule as you begin a rewarding automotive service career.

You will greet customers, document service needs, and communicate repair recommendations while coordinating with technicians. No prior advisor experience is required; training and mentorship are provided to help you succeed.

Qualifications

• Previous customer service experience required.
• Strong communication and relationship-building skills.
• Positive attitude and eagerness to learn.
• Ability to thrive in a fast-paced team environment.
• Strong emotional intelligence and problem-solving abilities.
• Professional appearance and customer-first mindset.
• CRM experience is a plus but not required.

Responsibilities

• Greeting customers and building lasting relationships.
• Listening to customer concerns and documenting service needs.
• Communicating repair recommendations and service updates.
• Coordinating vehicle repairs with technicians and service teams.
• Delivering exceptional customer experiences from start to finish.
• Helping customers maintain their vehicles while building trust and loyalty.
• Learning the dealership service process through hands-on training and mentorship.

Skills

Customer service

Communication skills

Relationship building

Eagerness to learn

Team player

Emotional intelligence

Problem solving

Professional appearance

CRM experience

Tools

CRM software

Job description

Job Details

Job Location: Wyatt Johnson Toyota - Clarksville, TN 37040. Job Shift: Open to Closing.

Start Your Career in the Automotive Industry with Wyatt Johnson Toyota!

Entry-Level Service Advisor

Paid Training | Career Growth | Flexible Schedule | Manufacturer Bonuses

• No Service Advisor Experience Required - We Train You!
• Competitive Hourly Pay + Toyota Manufacturer Incentives & Bonuses
• Yearly PTO Accrual
• Flexible 5-Day Work Week
• Clear Career Path to Senior Advisor, Management, and Leadership Roles

The Grass Really Is Greener at Wyatt Johnson Toyota

Are you passionate about helping people, building relationships, and launching a rewarding career with unlimited growth potential?

Wyatt Johnson Toyota, a proud member of Hudson Automotive Group, is seeking motivated, customer-focused professionals to join our award-winning service team as an Entry-Level Service Advisor. If you have customer service experience, strong communication skills, and a desire to learn, we'll provide the training and support to help you succeed.

This is more than a job. It's an opportunity to build a long-term career with one of the most respected automotive groups in the Southeast.

Why Join Wyatt Johnson Toyota?

• Competitive Hourly Compensation
• Additional Toyota Manufacturer Bonuses & Incentives
• Comprehensive Paid Training Program
• No Automotive Experience Required
• Promote-From-Within Culture
• Opportunities for Rapid Career Advancement
• Flexible 5-Day Work Schedule
• Yearly PTO Accrual
• High-Volume Service Department with Consistent Traffic
• Supportive Leadership Team Invested in Your Success
• Work for a Growing Organization with Over 50 Dealerships Across 8 States

What You'll Do

• Greeting customers and building lasting relationships
• Listening to customer concerns and documenting service needs
• Communicating repair recommendations and service updates
• Coordinating vehicle repairs with technicians and service teams
• Delivering exceptional customer experiences from start to finish
• Helping customers maintain their vehicles while building trust and loyalty
• Learning the dealership service process through hands-on training and mentorship

What We're Looking For

• Previous customer service experience required
• Strong communication and relationship-building skills
• Positive attitude and eagerness to learn
• Ability to thrive in a fast-paced team environment
• Strong emotional intelligence and problem-solving abilities
• Professional appearance and customer-first mindset
• CRM experience is a plus but not required

Benefits That Support You

• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Vacation & Holidays
• PTO Accrual
• Employee Discounts on Products & Services

  About Hudson Automotive Group

  Founded in 1948, Hudson Automotive Group is a third-generation, family-owned organization that has grown from a single dealership into one of the largest automotive groups in the Southeast, with more than 50 dealerships and 4,000+ employees across eight states.

  Our dealerships have earned some of the industry's highest honors, including:

  • Toyota President's Award
  • Nissan Global Award
  • Ford President's Award
  • Honda President's Award

  In addition, Hudson Automotive Group was recognized as one of the Best Places to Work for its commitment to employee growth, development, and workplace culture.

  Wyatt Johnson Toyota and Hudson Automotive Group are Equal Opportunity Employers. Employment is contingent upon successful completion of applicable pre-employment screenings.