Automotive Service Advisor

Midas BLOOMINGTON 2558; BLOOMINGTON (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Job summary

A leading automotive service provider seeks an automotive service advisor to manage the service department. The ideal candidate will have automotive knowledge, excellent customer service skills, and experience in leadership. This role involves training a team, overseeing inspections, and ensuring customer satisfaction while adhering to Midas’s core values.

Qualifications

• Minimum of 2 years of service advisor or manager experience.
• Excellent customer service and communication skills.
• Leadership ability and team building skills.
• Valid driver’s license.

Responsibilities

• Manage and direct service department activities.
• Deliver exceptional customer service and oversee inspections.
• Lead and train the team.

Skills

Customer Service

Communication

Leadership

Team Building

General Automotive Knowledge

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance

Take your career to the next level.
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service advisors to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service advisor or manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license