Automotive Service Advisor

Midas - PGW; Charleston (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Paid time off

Signing bonus

Training & development

Vision insurance

Job summary

Midas - PGW in Charleston, SC is seeking an Automotive Service Advisor to manage service department activities, ensuring exceptional customer service and team leadership. Ideal candidates possess strong automotive knowledge, good communication skills, and leadership abilities. Responsibilities include overseeing vehicle inspections, leading the team, and maintaining facility organization. Midas offers extensive training for career development within the company.

Qualifications

• Strong knowledge of automotive systems and components.
• Proven ability to provide exceptional customer service.
• Capable of leading and training team members.

Responsibilities

• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make recommendations.
• Lead and manage service team while promoting shop values.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Job description

Benefits

• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills