Automotive Service Advisor

Midas of NTX; Arlington (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A prominent automotive service provider in Arlington, Texas, is seeking a skilled team leader to manage automotive repairs and customer service. The ideal candidate will have strong automotive knowledge, excellent customer skills, and leadership abilities to supervise a team. Responsibilities include overseeing vehicle inspections, delivering estimates to customers, and maintaining facility organization. The role offers competitive benefits, including a 401(k) match, health insurance, and opportunities for advancement.

Qualifications

• General automotive knowledge required.
• Excellent customer service disposition required.
• Good communication skills required.
• Leadership ability required.
• Team building skills required.
• Valid driver’s license required.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Lead, manage, and train team while aligning with company vision and values.
• Supervise up to ten employees in vehicle diagnostics and repairs.
• Maintain overall cleanliness and organization of the facility.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Valid driver’s license

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Valid driver’s license