Automotive Service Advisor

All Star Chevy North; Baton Rouge (LA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid vacation/Holidays

Accrued PTO

401k with match

Medical, Dental, Vision Insurance

Life Insurance

Internal advancement opportunities

Training and career development

Job summary

All Star Chevrolet North, a Hudson Automotive Company, seeks a Service Advisor to join a high-volume service team in Baton Rouge, LA. The role focuses on guiding customers through the service process, delivering outstanding experiences, and collaborating with technicians to ensure timely repairs.

Competitive compensation (55k–90k+ yearly potential for top performers), accrued PTO, and internal advancement opportunities are offered along with comprehensive benefits and ongoing training.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers through the service process.
• Excellent communication skills and emotional intelligence.

Responsibilities

• Assist customers throughout the service process and answer questions.
• Coordinate with service technicians to manage repairs and timelines.
• Maintain a high level of customer satisfaction and loyalty.

Skills

Customer service

CRM software experience

Communication

Emotional intelligence

Tools

CRM software

Job description

$55k to $90k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOInternal Advancement OpportunitiesAll Star Chevrolet North, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose All Star Chevrolet North and Hudson Automotive Group?Competitive Compensation ($55k to $90k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentInternal Advancement OpportunitiesFlexible Work Schedule (5-day Work Week, Alternating Saturdays)Previous Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.