Automotive Service Advisor

Allstarnissan; Denham Springs (LA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts

Training and career development

Job summary

All Star Nissan in Denham Springs, LA is seeking an Automotive Service Advisor to join our high-volume service team. The role offers a robust earning potential ($60k-$100k+ yearly) with commission, plus a five-day work week and alternating Saturdays.

You will use CRM software and deliver excellent customer service while guiding clients through the service process. We provide comprehensive benefits including medical, dental, vision, life insurance, 401k with match, and paid vacation/holidays.

Qualifications

• Minimum contact with customers to guide them through the service process.
• Strong communication to explain repairs and timelines.
• Ability to build rapport and manage expectations with customers.

Responsibilities

• Greet customers and collect service information.
• Guide customers through the service process and update them on progress.
• Maintain clear communication between technicians and customers and close service tickets.

Skills

Customer service

Communication

Emotional intelligence

Tools

CRM Software

Job description

Automotive Service Advisor# Automotive Service AdvisorAll Star Nissan - Denham Springs , LA 70726## OverviewSalary Range$60,000.00 - $100,000.00 Commission/yearJob ShiftOpen to Closing## Description**All Star Nissan is now part of Hudson Automotive Group - See more about us www.hudsonauto.com****$60k-$100k+ Yearly Earning Potential for Top Performers****Yearly Accrued PTO****All Star Nissan**,a Hudson Automotive Company, is actively seeking **Service Advisors**to join our award-winning, high-volume service team.**Hudson Automotive Group**, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose **All Star Nissan**and Hudson Automotive Group?**Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers)****Additional Manufacture Incentives/Bonuses****Company Provided Training and Career Development****Internal Advancement Opportunities****Flexible Work Schedule (5-day Work Week, Alternating Saturdays)****Previous Customer Service Experience Required****Previous Service/Sales Experience Preferred****Other Benefits we offer:*** Medical, Dental, Vision Insurance* Life Insurance* 401k with match* Paid Vacation/Holidays* Accrued PTO* Employee development through training and advancement opportunities* Employee discounts on products & services* Balanced work schedule**Qualifications:*** Proven experience delivering a strong customer experience.* Ability to successfully guide customers throughout the service process.* Customer Relationship Management (CRM) Software Experience.* Excellent communication skills.* Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*