Automotive Service Advisor

Ford Prairieville; Prairieville (LA); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Paid PTO

Health Insurance

Dental Insurance

Vision Insurance

401k with match

Paid Holidays

Employee discounts

Training and development

Flexible schedule

Job summary

All Star Ford of Praireville, now part of Hudson Automotive Group, is seeking Service Advisors to join a high-volume service team. The role offers earnings potential of $55k-$100k+ yearly for top performers, plus accrued PTO and a comprehensive benefits package.

As a Service Advisor you will guide customers through the service process, deliver excellent customer service, and leverage CRM tools. Previous customer service experience preferred; strong communication and emotional intelligence are

Qualifications

• Proven experience delivering a strong customer experience.
• CRM software experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Responsibilities

• Guide customers through the service process.
• Deliver excellent customer service.
• Assist with service/sales as applicable.

Skills

Customer experience

Communication

Emotional intelligence

Customer service experience

Tools

CRM Software

Job description

All Star Ford of Praireville is now part of Hudson Automotive Group - See more about us www.hudsonauto.com$55k-$100k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOAll Star Ford of Praireville, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose All Star Ford of Praireville and Hudson Automotive Group?Competitive Compensation ($55k-$100k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentInternal Advancement OpportunitiesFlexible Work Schedule (5-day Work Week, Alternating Saturdays)Previous Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#T1