Automotive Service Advisor

D; Antioch (CA); Presencial; USD 60.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance for employees and/or

Paid vacations with holidays

401K

Uniform provided

Ongoing paid training

Descripción de la vacante

D&K Automotive Repair in Antioch, CA is seeking a people-oriented Service Advisor to join our team. You will be the main point of contact for customers, explain services, and coordinate between customers and technicians to ensure quality workmanship.

We offer training and a stable, customer-focused workplace with opportunities to grow within a well-established, AAA-approved shop with a strong local reputation.

Formación

• Excellent customer service skills.
• Outgoing with strong sales abilities.
• Professional demeanor in all situations.
• Good multitasking skills.
• Provide customers with professional diagnostics, maintenance, and mechanical repairs.
• Knowledge of automotive software (All Data, Identifix) a plus.
• Must have a valid California state driver's license and a clean driving record.

Responsabilidades

• Interact with customers to assess needs and present solutions.
• Coordinate diagnostics, maintenance, and repairs with technicians.
• Assist service department with scheduling and estimating.

Conocimientos

Customer service

Sales skills

Professional demeanor

Multi-tasking

Diagnostics

Automotive software knowledge

California driver’s license

Herramientas

All Data

Identifix

Descripción del empleo

Rare opportunity! An independently owned auto repair shop in Antioch, D&K Automotive Repair is seeking a people-oriented, motivated, honest, and dependable person to join our team as an Automotive Service Advisor. We pay our rockstar Service Advisor $60k - $100k per year.

About us:

We are a well-established auto repair shop in the heart of Antioch that has been in business for 24 years. We are AAA approved (Awarded top shop finalist 3 years in a row), have an A+ rating with the Better Business Bureau, over 300 google reviews with a 4.7-star rating, a 5-star Envirostar business, Repair Pal Certified, ASE shop and are a long time ASA members. We pride ourselves on providing exceptional customer service and running a clean and green business. We are constantly improving our customer service skills and continue to grow as a business.

Skills we need from you:

• Ability to provide top-level customer service
• Be outgoing with exceptional people and sales skills
• Must be able to maintain a professional demeanor in all situations
• Must possess good multi-tasking skills
• Provide customers with professional diagnostics, maintenance, and mechanical repairs
• Have a good working knowledge of computers and automotive software (All Data, Identifix, knowledge is a plus but not necessary)
• Must have a valid California state driver's license and a clean driving record
• We are a drug and tobacco-free shop

We are willing to train the right person to become a Service Advisor if you possess any of the above skill sets.

Benefits we offer:

• Ongoing paid training
• Monday -- Friday work week
• Health insurance for employees and dependents
• Paid Vacations with paid holidays
• Positive work environment
• Uniform provided
• Annual parties/excursions
• 401K