Auto Repair Service Advisor

ROBERT HAHNS AUTOMOTIVE; Sutter Creek (CA); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Bonus structure

Company parties

Education assistance

PTO

Growth opportunities

Health, dental, and vision insurance

HSA/FSA

Life insurance

Short- and long-term disability

Uniforms

Employee assistance program

Simple IRA w/company match

Job summary

Robert Hahn's Automotive, Inc. in Sutter Creek, CA is seeking a full-time Auto Repair Service Advisor. You will be the primary customer liaison, listen to concerns, explain repairs, and help customers decide on the best course for their vehicles.

The role requires 5+ years in automotive service advising, familiarity with shop management software, and a strong knowledge of parts and repair processes. Join a busy shop offering growth opportunities and a solid benefits package.

Qualifications

• 5+ years of automotive service advisor experience.
• Computer and automotive shop management software experience.
• Strong knowledge of automotive parts and repair processes.
• Excellent customer service and communication skills.
• Ability to manage multiple customers and repair orders simultaneously.
• Able to remain calm under pressure.
• Able to make well-informed decisions in a fast-paced environment.
• Able to work closely with customers, technicians, and management.
• Honest, professional, and dependable.
• Friendly, outgoing personality.
• Strong follow-through.
• Highly organized and detail-oriented.

Responsibilities

• Act as the primary point of contact for customers throughout their repair experience.
• Listen to customers' concerns and explain repair recommendations clearly.
• Help customers make informed decisions about their vehicles.
• Coordinate multiple repair orders and communicate with technicians and management.
• Ensure customers receive honest, accurate information and great service.

Skills

Service advisor experience

Shop software

Parts knowledge

Customer service

Multi-tasking

Calm under pressure

Decision making

Team collaboration

Integrity

Friendly personality

Attention to detail

Tools

Shop management software

Job description

Are you the kind of person who enjoys helping customers, solving problems, and keeping a busy shop running smoothly? If so, join our team as a full-time Auto Repair Service Advisor at Robert Hahn's Automotive, Inc. in Sutter Creek, CA. If you're looking for a place where your skills will be appreciated and your career can continue growing, this may be the opportunity you've been waiting for. Could this be the career move you've been looking for?

REWARDING COMPENSATION

This Auto Repair Service Advisor position offers $4,000.00 to $6,000.00 per month along with opportunities to grow professionally and contribute to a respected automotive repair business.

PERKS YOU'LL LOVE

• Bonus structure
• Company parties
• Education assistance
• PTO
• Growth opportunities
• Health, dental, and vision insurance
• HSA/FSA
• Life insurance
• Short- and long-term disability
• Uniforms
• Employee assistance program
• Simple IRA w/company match

SOUND LIKE A FIT?

Keep reading to learn more about what makes this opportunity stand out. If you like what you see, our simple mobile-friendly application makes it easy to get started.

YOUR NEXT CAREER MOVE AS OUR AUTO REPAIR SERVICE ADVISOR

Schedule: 7:45 a.m. to 5:00 p.m.

In this Auto Repair Service Advisor role, you will serve as the primary point of contact for customers throughout their repair experience. You'll carefully listen to their concerns, explain repair recommendations in a clear and understandable way, and help them make informed decisions about their vehicles. You will coordinate multiple repair orders, communicate with technicians and management, and ensure every customer receives honest, accurate information. As the shop stays busy, you'll remain organized, focused, and committed to delivering exceptional service while helping the entire team perform at its best.

SKILLS FOR SUCCESS

• 5+ years of automotive service advisor experience
• Computer and automotive shop management software experience
• Strong knowledge of automotive parts and repair processes
• Excellent customer service and communication skills
• Ability to manage multiple customers and repair orders simultaneously
• Ability to remain calm
• Ability to make well-informed decisions in a fast-paced environment
• Ability to work closely with customers, technicians, and management
• Honest, professional, and dependable
• Friendly, outgoing personality
• Strong follow-through
• Highly organized and strong attentive to detail

GET TO KNOW THE TEAM AT ROBERT HAHN'S AUTOMOTIVE, INC.

At Robert Hahn's Automotive Inc., we bring together professional automotive standards and a welcoming, family-oriented workplace where talented technicians can build lasting careers. Since 2009, we've earned the confidence of customers across Sutter Creek, Martell, Jackson, and surrounding communities by focusing on quality workmanship, honest service, and getting repairs done correctly the first time using OEM parts, advanced diagnostic technology, and a well-maintained facility. Our team supports one another, recognizes achievements, and takes pride in providing exceptional service to every customer. If you're searching for a workplace where your skills are valued, your input is respected, and there are opportunities to grow, Robert Hahn's Automotive Inc. could be the perfect fit.

Ready to become part of a company that genuinely cares about its employees and customers?

Must have the ability to pass a background check and drug screening test.