Automotive Service Adviser

Midas FORD; Saint Petersburg (FL); On-site; USD 42,000 - 48,000; Full time

Job summary

A leading automotive service provider in Saint Petersburg is seeking an experienced automotive service adviser. The role involves managing customer service activities, overseeing vehicle inspections, and providing excellent service. Ideal candidates should possess strong customer service skills and be able to work a flexible schedule. Opportunities for advancement to Service Manager are available, with competitive pay incentives after training.

Qualifications

• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license.
• Leadership potential.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers regarding services requested and estimated completion times.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Keep in tune with our company's vision, purpose, core values, and employee creed
• Work with up to ten employees
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts

Skills

Excellent customer service disposition

Good communication skills

Leadership potential

Team building skills

Flexible retail schedule

Valid driver's license

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for an automotive service adviser to manage and direct all service customer facing activities of a retail store. Engaged in booking in, greeting, updating and cashing out customers. After training, you will be advising on tires and related automotive parts and mechanical services. This position can lead to a Service Manager developmental role if wanted. Midas is committed to training our associates and promoting from within the organization. Pay incentives/bonus available after training is completed, typically 3 months. Benefits available after 3 months.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Keep in tune with our company's vision, purpose, core values, and employee creed
• Work with up to ten employees
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts

Qualifications

• Excellent customer service disposition
• Good communication skills
• Leadership potential
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver's license