Automotive Service Advisor

Midas CANTON 4289; Canton (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Free uniforms

Company parties

Employee discounts

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Midas Canton 4289 is seeking an automotive service manager to lead the service department in a busy store offering tires and auto repairs. This Store Manager developmental role emphasizes internal growth and advancement within the organization.

Responsibilities include delivering outstanding customer service, supervising inspections, building repair orders, quoting prices, and ensuring shop efficiency with a focus on quality repairs and customer satisfaction.

Qualifications

• Minimum of 2 years store or service advisor experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Leadership and team-building abilities.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers on services requested and estimated completion times.
• Oversee complete vehicle inspections and create repair orders with parts sourcing.
• Deliver pricing estimates and promote shop service specials.
• Oversee technicians’ inspections, diagnosing and repairing vehicles.
• Maintain facility cleanliness and organization.
• Perform other duties as assigned.

Skills

Store or service advisor experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Flexible retail schedule

Valid driver’s license

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Free uniforms
• Company parties
• Employee discounts
• Bonus based on performance
• Competitive salary
• Flexible schedule

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service advisor experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license