Automotive Sales Support Specialist

Jobtailor; Youngstown (OH); On-site; USD 19,286 - 27,552; Full time

Job summary

Jobtailor in Youngstown, OH is seeking a friendly, professional receptionist to welcome guests, answer calls, schedule appointments, and coordinate with multiple departments.

You will support the sales team, manage CRM records, and handle basic admin tasks while maintaining a clean, inviting reception area.

The ideal candidate has a high school diploma, strong communication, reliability, and the ability to multitask in a fast-paced dealership environment.

Qualifications

• Prior customer service or front desk experience preferred.
• Excellent verbal and written communication.
• Friendly, outgoing personality.
• Organizational and multitasking abilities.
• Reliable attendance and punctuality.
• Ability to learn dealership software quickly.

Responsibilities

• Respond promptly to inquiries via internet and phone.
• Contact customers by phone, text, and email to schedule appointments.
• Follow up with sales leads and previous customers.
• Maintain accurate customer information in CRM.
• Confirm appointments and assist in showroom traffic.
• Support sales team with lead management and customer communication.
• Greet customers as they enter the dealership.
• Answer and direct incoming phone calls professionally.
• Assist with basic administrative tasks and paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Provide exceptional customer service to every guest.
• Coordinate with multiple departments to ensure a smooth customer experience.

Skills

Strong communication

Professional appearance

Multitasking

Team player

Reliability/punctuality

Education

High school diploma or equivalent

Tools

Dealership Software

CRM Software

Computer Proficiency

Job description

Jobtailor in Youngstown, OH is seeking a friendly, professional receptionist to welcome guests, answer calls, schedule appointments, and coordinate with multiple departments.

You will support the sales team, manage CRM records, and handle basic admin tasks while maintaining a clean, inviting reception area.

The ideal candidate has a high school diploma, strong communication, reliability, and the ability to multitask in a fast-paced dealership environment.