Automotive Sales & Service Advisor

Big O Tires; Springdale (AR); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

MFA Petroleum Company, owner of a Big O Tires franchise in Missouri, Arkansas, and Kansas, is seeking a Sales Consultant to provide customer service and promote tire-related products and services at our Arkansas location. You will handle inquiries, guide customers on maintenance needs, and process sales with accuracy.

The role emphasizes fast, friendly service, upholding company policies, and contributing to store profitability through effective sales and teamwork.

Qualifikationen

• 18 years of age or older.
• Ability to learn new concepts and use technical materials.
• Ability to consistently operate a computer and other office productivity machinery.
• Strong verbal communication skills.
• Sales abilities.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change.
• Ability to safely operate automatic and manual transmission vehicles.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Ability and willingness to work with hazardous materials.
• Ability to consistently work in outdoor weather conditions.
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations.
• Vision, hearing, speech, and the ability to detect odors.
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift.
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds.
• Valid driver's license.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet company requirements including successful pre-employment screenings.
• Legal authorization to work in the United States of America.

Aufgaben

• Monitor customer service area and host waiting customers, providing fast and friendly service.
• Handle complaints courteously and efficiently per company policy.
• Inspect vehicles and review maintenance requirements to promote needed products and services.
• Promote sales through explaining benefits, implementing promotions, and suggestive selling.
• Prepare sales documentation such as warranties and service agreements; record tire sales.
• Conduct efficient and accurate sales transactions; notify supervisor of discrepancies.
• Manage ticket average and profitability; assist store manager in meeting expectations.
• Support store operations with opening/closing tasks, inventory, and sales reporting.
• Protect assets by cleaning, maintaining, and storing tools and equipment.
• Check-in vendors, receive merchandise, and stock shelves.

Kenntnisse

Customer service

Sales abilities

Strong verbal communication

Basic math

PC literacy

Learn new concepts

Attention to safety

Ability to work holidays/weekends

PPE compliance

English language proficiency

Pre-employment screening readiness

Teamwork

Independent work

Ausbildung

High school diploma or GED

Jobbeschreibung

MFA Petroleum Company, owner of a Big O Tires franchise in Missouri, Arkansas, and Kansas, is seeking a Sales Consultant to provide customer service and promote tire-related products and services at our Arkansas location. You will handle inquiries, guide customers on maintenance needs, and process sales with accuracy.

The role emphasizes fast, friendly service, upholding company policies, and contributing to store profitability through effective sales and teamwork.