Automotive Sales & Service Advisor

Leeds West Groups; Altoona (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Retirement savings plan

Paid time off & holidays

Pay incentive programs

Professional development opportunities

Job summary

Leeds West Groups in Altoona, IA seeks a Sales Associate to deliver legendary customer service and drive automotive service sales in a fast-paced retail and repair environment.

You will support daily operations, upsell services, schedule appointments, and maintain accurate records while upholding safety and quality standards. The role requires integrity, strong communication, and teamwork with technicians and management.

Qualifications

• Minimum 18 years old with valid driver’s license.
• High school diploma or equivalent required; bachelor’s preferred.
• Prior industry knowledge/experience preferred.

Responsibilities

• Support Store Manager in daily operations, scheduling, and staffing.
• Provide legendary customer service and handle promotions, discounts, and payments.
• Promote services, upsell, and coordinate with technicians to book appointments.
• Maintain accurate customer records and service histories.
• Ensure services are completed safely, efficiently, and per policies.

Skills

Integrity

Active listening

Communication

Customer service

Sales skills

Automotive industry knowledge

Automotive systems knowledge

Time management

DVI familiarity

Inventory management

Education

High school diploma or equivalent

Driver's license

Bachelor's degree (preferred)

Tools

DVI software

CRM systems

Job description

Leeds West Groups in Altoona, IA seeks a Sales Associate to deliver legendary customer service and drive automotive service sales in a fast-paced retail and repair environment.

You will support daily operations, upsell services, schedule appointments, and maintain accurate records while upholding safety and quality standards. The role requires integrity, strong communication, and teamwork with technicians and management.