Automotive Sales Representative

Lithia & Driveway; Waukesha (WI); Sur place; USD 40 000 - 70 000; Plein temps

Résumé du poste

Wilde Honda in Waukesha, WI is seeking a motivated Sales Professional to greet customers, present vehicles, and coordinate test drives in a fast-paced dealership environment. You will build relationships, collect customer details for the CRM, schedule appointments, and guide buyers through the write-up and delivery processes to ensure a positive experience and smooth handoffs to service.

Strong communication, attention to detail and comfort with basic math and computer use are essential for

Qualifications

• Strong attention to detail.
• Excellent communication and phone manners.
• Typing quickly and accurately to enter information.
• Basic math skills for handling numbers and pricing.
• Proficient with computers and CRM software.

Responsabilités

• Greet customers promptly and professionally.
• Provide professional vehicle presentations to customers.
• Offer and accompany customers on vehicle demonstrations.
• Develop and prospect new business continuously.
• Enter customer contact and interest information into the CRM accurately.
• Schedule customer appointments daily.
• Assist customers during write-up to ensure a non-confrontational experience.
• Maintain knowledge of product information, pricing, and promotions.
• Attend daily sales meetings and trainings.
• Maintain lot and showroom appearance and cleanliness.
• Deliver vehicle to customer following delivery process.
• Refer customer to Service after sale per Sales 2 Service process.

Connaissances

Attention to detail

Communication

Typing

Mathematics

Basic computer skills

Valid driver’s license

Outils

CRM system

Description du poste

Dealership:L0552 Wilde HondaWhat You'll Do:Greet customers in a prompt, friendly and professional manner.Provide professional product presentations to all customers.Offer and accompany customers on vehicle demonstration ride(s).Develop and prospect new business continuously.Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.Schedule customer appointments daily.Assist customer during write up process ensuring it is a non-confrontational experience.Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.Attend and actively participate in daily sales and training meetingsPractice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.Maintain appearance and cleanliness of vehicle lot and showroom.Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.Upon sale, introduce customer to Service department following Sales 2 Service process.Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary.Assist trainee to meet performance expectations as laid out in their job description.What You'll Bring:Strong attention to detailSense of urgencyExcellent communicationTyping – ability to type efficiently to enter accurate information into tracking systemMathematics – ability to solve basic math calculations.Basic computer skillsAcceptable driving record and a valid driver's license in your state of residence