Automotive Sales Receptionist

G502 KGA-FLG, LLC; Webster (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid training and growth

Competitive compensation package

Medical, Dental, Vision

Job summary

Ken Garff Automotive Group is seeking a Sales Receptionist to greet visitors, answer calls, and support daily front-desk operations at our Texas dealership. You will deliver professional customer service, manage inquiries, and coordinate with team members to ensure smooth showroom and service experiences.

Ideal candidates have prior receptionist experience in an automotive setting, strong communication skills, and the ability to handle multiple tasks with a positive attitude.

Qualifications

• Excellent interpersonal and customer service skills.
• Proficient with basic computer software and office tools.
• Authorized to work in the U.S. and 18+ years old.

Responsibilities

• Answer phones professionally within three rings and transfer calls.
• Greet and assist walk-in customers promptly with a friendly service.
• Provide accurate information and resolve customer inquiries.
• Maintain a neat, professional appearance at all times.
• Assist with license plate processing and logging activities.
• Perform additional duties as assigned.

Skills

Customer service

Interpersonal skills

Phone etiquette

Education

High school diploma

Tools

Inventory control software

Microsoft Office

Internet use

Job description

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Big Star Dodge , a Ken Garff Automotive Dealership, is currently looking for a talented Sales Receptionist that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

• Paid training and real career growth
• Competitive compensation package
• Great people with a great culture
• Paid Time Off and 401k with Company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

Here’s what you’ll be doing:

• Answer phones in a professional manner, within three rings, and transfer customers promptly to appropriate destination
• Takes messages from customer when desired person is unable to be reached or at customer request
• Greet and accommodate walk-in customers promptly; provides timely, friendly, professional service
• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
• Maintain a professional appearance always
• Call customers when license plates come in and keep a license plate log to ensure accuracy
• Other duties as assigned

Here’s what you’ll need:

• Must be 18 years or older and be authorized to work in the U.S
• Previous Receptionist experience; automotive dealership experience strongly preferred
• High school diploma or equivalent.
• Excellent interpersonal and customer service skills.
• Strong computer skills including usage of Inventory Control software, Internet and Microsoft Office Suite
• A valid in-state driver's license and a good driving record, per company standards
• Flexibility in schedule, to accommodate business needs

We are an Equal Opportunity Employer

(( We Hear You ))