Automotive Sales Professional - Volkswagen

hendrick; Concord (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

NO COST Healthcare Benefits

Paid Training

401(k) with Company Match

Paid time off

Job summary

Hendrick Volkswagen of Concord seeks a dynamic Sales Professional to showcase our vehicle inventory, engage customers, and guide them through their automotive journey. Your enthusiasm for cars and strong communication will help you build lasting relationships and support dealership sales goals.

The role offers opportunities to upsell, manage a sales pipeline, and participate in a fast-paced environment. Join a renowned Hendrick Automotive Group with a strong focus on customer satisfaction and

Qualifications

• Must have a valid driver’s license.
• College degree or high school diploma or equivalent.
• Minimum 2 years of direct customer-facing sales experience in automotive or fast-paced retail.

Responsibilities

• Greet customers and identify their needs through active listening and conversation.
• Demonstrate vehicle features, specs, and benefits with enthusiasm.
• Maintain a robust sales pipeline by following up with leads via phone, email, and in person.
• Conduct cold calls and outbound sales to generate new business.
• Negotiate deals with integrity to ensure customer satisfaction.
• Utilize CRM to track interactions and manage inventory information.
• Upsell products such as extended warranties or accessories.
• Maintain organized inventory records and assist with inventory control.

Skills

Automobile sales

Retail sales

Negotiation

CRM software

Public speaking

Education

College degree

High school diploma

Tools

CRM software

Inventory management

Job description

Hendrick Volkswagen of Concord

Location: 7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Are you looking for a stable company to grow with? We are seeking an energetic and motivated Sales Professional to join our team at Volkswagen of Concord - an award-winning Hendrick Automotive Group dealership!

Join a dynamic automotive group renowned for its commitment to excellence, integrity, and customer satisfaction.

Job Description:

In this role, you will be the driving force behind showcasing our vehicle inventory, engaging with customers, and guiding them through their automotive journey. Your enthusiasm for cars and exceptional communication skills will help you build lasting relationships, upsell effectively, and support our dealership's sales goals. This position offers an exciting opportunity to develop your sales expertise in a fast-paced environment.

Volkswagen vehicles are known for their quality and style with a number of comparative advantages in the market, including its commitment to sustainability .

Benefits:

At Hendrick, we believe in helping our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers. We offer NO COST Employee Healthcare Benefits, 100% Paid Training, and Team Culture like no other.

• Rewarding performance-based pay plans and bonuses
• Sales Onboarding Program
• The Best Dealership Facilities in the Area
• 401(k) with Company Match
• Largest privately owned auto group in the country, GREAT career growth potential
• Paid Medical - NO COST Employee Healthcare and Prescription Plan
• Generous paid time off/vacation and sick days
• Basic Life Insurance
• NO COST Employee Assistance Program
• Employee Discounts
• Comprehensive employee recognition/rewards programs
• Hendrick Automotive Group is a back-to-back winner of Automotive News' Best Dealerships to Work For Award
• Successful Team approach with Doing Business the Right Way Focus

Pay Range:

$60,000 per year and above (based on sales performance) - Top Performers Earning $100k plus! Starting Salary Guarantee.

Schedule:

Full Time, rotating day/evening/weekend shifts. Dealership hours between 9:00am-8:00pm, open Monday-Sunday.

Job Responsibilities :

• Greet customers warmly and identify their needs through active listening and engaging conversation.
• Demonstrate vehicle features, specifications, and benefits to prospective buyers with enthusiasm and clarity.
• Manage a robust sales pipeline by following up with leads via phone calls, emails, and in-person visits.
• Conduct cold calls and outbound sales efforts to generate new business opportunities.
• Negotiate deals confidently while maintaining transparency and integrity to ensure customer satisfaction.
• Utilize CRM software to track customer interactions, manage inventory information, and support sales processes.
• Upsell additional products or services such as extended warranties or accessories to maximize revenue.
• Maintain organized inventory management records and assist with dealership inventory control efforts.
• Provide outstanding customer service by maintaining professional phone etiquette, clear communication skills, and a friendly demeanor.

Qualifications:

• Valid Driver's License.
• College Degree, High School Diploma or equivalent.
• 2 years of direct customer-facing sales experience (automotive or similar fast-paced retail environment).

Skills:

• Proven experience in automobile sales or retail sales with a focus on high-end or B2B (business-to-business) transactions.
• Strong negotiation skills coupled with excellent communication abilities.
• Demonstrated success in outbound sales activities such as cold calling and lead generation.
• Familiarity with CRM software for managing sales pipelines and customer data.
• Knowledge of inventory management, inventory control, and retail math principles.
• Exceptional organizational skills to handle multiple clients and tasks efficiently.
• Experience with retail operations, including deal closing, upselling, and sales support functions.
• Ability to deliver compelling public speaking presentations or product demonstrations when needed.
• Friendly customer service orientation with excellent phone etiquette and interpersonal skills.

Attendance Requirements:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work inclu