Automotive Sales Professional | Volkswagen

Hendrick Automotive Group; Concord (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

NO COST Employee Healthcare Benefits

100% Paid Training

401(k) with Company Match

Paid Time Off

Job summary

Hendrick Volkswagen of Concord, part of Hendrick Automotive Group, is seeking a Sales Professional to showcase our vehicle inventory, engage customers, and guide them through their automotive journey at our Concord location.

This full-time role rewards performance with a pay plan starting at $60,000+ per year, with top performers earning six figures. Benefits include no-cost healthcare, paid training, and a supportive dealership culture.

Qualifications

• 2 years of direct customer-facing sales experience in automotive or fast-paced retail.
• Valid Driver's License.
• College Degree, High School Diploma or equivalent.
• Experience with CRM software a plus.

Responsibilities

• Greet customers warmly and identify their needs through active listening and engaging conversation.
• Demonstrate vehicle features, specifications, and benefits to prospective buyers with enthusiasm and clarity.
• Manage a robust sales pipeline by following up with leads via phone calls, emails, and in-person visits.
• Conduct cold calls and outbound sales efforts to generate new business opportunities.
• Negotiate deals confidently while maintaining transparency and integrity to ensure customer satisfaction.
• Utilize CRM software to track customer interactions, manage inventory information, and support sales processes.
• Upsell additional products or services such as extended warranties or accessories to maximize revenue.
• Maintain organized inventory management records and assist with dealership inventory control efforts.
• Provide outstanding customer service by maintaining professional phone etiquette, clear communication skills, and a friendly demeanor.

Skills

Customer-facing sales experience

Negotiation skills

Communication skills

CRM software familiarity

Education

High School Diploma or equivalent (College Degree preferred)

Tools

CRM software

Job description

Hendrick Volkswagen of ConcordLocation: 7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027Are you looking for a stable company to grow with? We are seeking an energetic and motivated Sales Professional to join our team at Volkswagen of Concord - an award-winning Hendrick Automotive Group dealership!Join a dynamic automotive group renowned for its commitment to excellence, integrity, and customer satisfaction.Job Description:In this role, you will be the driving force behind showcasing our vehicle inventory, engaging with customers, and guiding them through their automotive journey. Your enthusiasm for cars and exceptional communication skills will help you build lasting relationships, upsell effectively, and support our dealership’s sales goals. This position offers an exciting opportunity to develop your sales expertise in a fast-paced environment.Volkswagen vehicles are known for their quality and style with a number of comparative advantages in the market, including its commitment to sustainability.Benefits:At Hendrick, we believe in helping our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers. We offer NO COST Employee Healthcare Benefits, 100% Paid Training, and Team Culture like no other.Rewarding performance-based pay plans and bonusesSales Onboarding ProgramThe Best Dealership Facilities in the Area401(k) with Company MatchLargest privately owned auto group in the country, GREAT career growth potentialPaid Medical - NO COST Employee Healthcare and Prescription PlanGenerous paid time off/vacation and sick daysBasic Life InsuranceNO COST Employee Assistance ProgramEmployee DiscountsComprehensive employee recognition/rewards programsHendrick Automotive Group is a back-to-back winner of Automotive News' Best Dealerships to Work For AwardSuccessful Team approach with Doing Business the Right Way FocusApply Now to build your career with one of the largest, most successful privately held dealership groups in the USA!Pay Range:$60,000 per year and above (based on sales performance) - Top Performers Earning $100k plus!Starting Salary Guarantee.Schedule:Full Time, rotating day/evening/weekend shifts.Dealership hours between 9:00am-8:00pm, open Monday-Sunday.Job Responsibilities:Greet customers warmly and identify their needs through active listening and engaging conversation.Demonstrate vehicle features, specifications, and benefits to prospective buyers with enthusiasm and clarity.Manage a robust sales pipeline by following up with leads via phone calls, emails, and in-person visits.Conduct cold calls and outbound sales efforts to generate new business opportunities.Negotiate deals confidently while maintaining transparency and integrity to ensure customer satisfaction.Utilize CRM software to track customer interactions, manage inventory information, and support sales processes.Upsell additional products or services such as extended warranties or accessories to maximize revenue.Maintain organized inventory management records and assist with dealership inventory control efforts.Provide outstanding customer service by maintaining professional phone etiquette, clear communication skills, and a friendly demeanor.Qualifications:Valid Driver's License.College Degree, High School Diploma or equivalent.2 years of direct customer-facing sales experience (automotive or similar fast-paced retail environment).Skills:Proven experience in automobile sales or retail sales with a focus on high-end or B2B (business-to-business) transactions.Strong negotiation skills coupled with excellent communication abilities.Demonstrated success in outbound sales activities such as cold calling and lead generation.Familiarity with CRM software for managing sales pipelines and customer data.Knowledge of inventory management, inventory control, and retail math principles.Exceptional organizational skills to handle multiple clients and tasks efficiently.Experience with retail operations, including deal closing, upselling, and sales support functions.Ability to deliver compelling public speaking presentations or product demonstrations when needed.Friendly customer service orientation with excellent phone etiquette and interpersonal skills.Attendance Requirements:The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.Environment Demands:Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.Math Ability:Ability to add, subtract, multiply and divide.Reasoning Ability:Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.Hendrick Automotive Group's Core Values:Servant LeadershipServant Leaders consciously put the needs of others before their own, because to serve people is to value them.Teamwork through Trust & RespectDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.IntegrityBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.Commitment to Customer EnthusiasmEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.Passion for WinningHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.Accountability at All LevelsTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.Commitment to Continuous ImprovementEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.