Automotive Sales Professional | Volkswagen

Hendrick Automotive Group; Concord (NH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

NO COST Employee Healthcare Benefits

100% Paid Training

Team Culture like no other

401(k) with Company Match

Largest privately owned auto group in

Job summary

Hendrick Volkswagen of Concord is seeking a motivated Sales Professional to showcase our vehicle inventory, engage customers, and guide buyers through their automotive journey. Your enthusiasm for cars and strong communication will help build lasting relationships and meet sales goals.

You will demonstrate features, manage a sales pipeline, and utilize CRM tools to track leads, follow up, and close deals. The role includes earning potential based on performance, with a comprehensive benefits

Qualifications

• 2 years of direct customer-facing sales experience.
• Valid driver’s license.
• College degree or equivalent.

Responsibilities

• Greet customers warmly and identify their needs through active listening and engaging conversation.
• Demonstrate vehicle features, specifications, and benefits to prospective buyers.
• Manage a robust sales pipeline by following up with leads via phone, emails, and in-person visits.
• Conduct cold calls and outbound sales efforts to generate new business opportunities.
• Negotiate deals confidently while maintaining transparency and integrity.
• Utilize CRM software to track customer interactions, inventory information, and support sales processes.
• Upsell additional products or services such as extended warranties or accessories to maximize revenue.
• Maintain organized inventory management records and assist with dealership inventory control efforts.
• Provide outstanding customer service by maintaining professional phone etiquette, clear communication skills, and a friendly demeanor.

Skills

Automobile sales

Retail sales

Negotiation skills

CRM software

Lead generation

Customer service

Public speaking

Education

College degree or equivalent

Tools

CRM software

Job description

Hendrick Volkswagen of Concord

Location: 7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Are you looking for a stable company to grow with? We are seeking an energetic and motivated Sales Professional to join our team at Volkswagen of Concord - an award-winning Hendrick Automotive Group dealership!

Join a dynamic automotive group renowned for its commitment to excellence, integrity, and customer satisfaction.

Job Description:

In this role, you will be the driving force behind showcasing our vehicle inventory, engaging with customers, and guiding them through their automotive journey. Your enthusiasm for cars and exceptional communication skills will help you build lasting relationships, upsell effectively, and support our dealership’s sales goals. This position offers an exciting opportunity to develop your sales expertise in a fast-paced environment.

Volkswagen vehicles are known for their _ quality _ and _ style _ with a number of comparative advantages in the market, including its commitment to _ sustainability _ .

Benefits:

At Hendrick, we believe in helping our teammates accomplish the goals they have set for themselves, their jobs and their families. It’s the Hendrick Advantage. Taking care of our employees helps us better care for our customers. We offer NO COST Employee Healthcare Benefits, 100% Paid Training, and Team Culture like no other.

• Rewarding performance-based pay plans and bonuses
• Sales Onboarding Program
• The Best Dealership Facilities in the Area
• 401(k) with Company Match
• Largest privately owned auto group in the country, GREAT career growth potential
• Paid Medical - NO COST Employee Healthcare and Prescription Plan
• Generous paid time off/vacation and sick days
• Basic Life Insurance
• NO COST Employee Assistance Program
• Employee Discounts
• Comprehensive employee recognition/rewards programs
• Hendrick Automotive Group is a back-to-back winner of Automotive News’ Best Dealerships to Work For Award
• Successful Team approach with Doing Business the Right Way Focus

Pay Range:

• $60,000 per year and above (based on sales performance) - Top Performers Earning $100k plus!
• Starting Salary Guarantee.

Schedule:

• Full Time, rotating day/evening/weekend shifts.
• Dealership hours between 9:00am-8:00pm, open Monday-Sunday.

Job Responsibilities:

• Greet customers warmly and identify their needs through active listening and engaging conversation.
• Demonstrate vehicle features, specifications, and benefits to prospective buyers with enthusiasm and clarity.
• Manage a robust sales pipeline by following up with leads via phone calls, emails, and in-person visits.
• Conduct cold calls and outbound sales efforts to generate new business opportunities.
• Negotiate deals confidently while maintaining transparency and integrity to ensure customer satisfaction.
• Utilize CRM software to track customer interactions, manage inventory information, and support sales processes.
• Upsell additional products or services such as extended warranties or accessories to maximize revenue.
• Maintain organized inventory management records and assist with dealership inventory control efforts.
• Provide outstanding customer service by maintaining professional phone etiquette, clear communication skills, and a friendly demeanor.

Qualifications:

• Valid Driver’s License.
• College Degree, High School Diploma or equivalent.
• 2 years of direct customer-facing sales experience (automotive or similar fast-paced retail environment).

Skills:

• Proven experience in automobile sales or retail sales with a focus on high-end or B2B (business-to-business) transactions.
• Strong negotiation skills coupled with excellent communication abilities.
• Demonstrated success in outbound sales activities such as cold calling and lead generation.
• Familiarity with CRM software for managing sales pipelines and customer data.
• Knowledge of inventory management, inventory control, and retail math principles.
• Exceptional organizational skills to handle multiple clients and tasks efficiently.
• Experience with retail operations, including deal closing, upselling, and sales support functions.
• Ability to deliver compelling public speaking presentations or product demonstrations when needed.
• Friendly customer service orientation with excellent phone etiquette and interpersonal skills.

Attendance Requirements:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one‑on‑one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Hendrick Automotive Group’s Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.