Automotive Sales Manager - Growth & Customer Experience

Ourisman Volkswagen of Waldorf; Waldorf (MD); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance options

Short-term and Long-term disability

401(k) plan with company match

Paid time off and holiday leave

Opportunities for professional develop

Job summary

Ourisman Automotive Group is seeking a passionate Sales Manager to lead growth in our expanding sales department while delivering exceptional customer experiences. The ideal candidate will thrive in a dynamic, fast-paced automotive environment.

You will welcome and guide clients, understand their needs, and match them with vehicles that fit their preferences. You’ll become the go-to expert on features and packages, personalize delivery, and maintain ongoing CRM-based follow-up.

Qualifications

• Positive, energetic attitude throughout the workday.
• Ability to quickly learn and adapt to new technologies.
• Professional appearance with strong communication skills.
• Excellent active listening and written communication.
• Team player with a valid driver’s license meeting dealership standards.

Responsibilities

• Welcome and assist clients on the lot and guide them through the sales process.
• Engage with clients to understand needs and help them find vehicles.
• Be the go-to expert on vehicle features and packages and latest technology.
• Personalize the vehicle delivery experience and explain operation.
• Maintain follow-up with clients through the CRM system.

Skills

Sales leadership

Customer service

Communication

CRM systems

Team collaboration

Tools

CRM software

Job description

Ourisman Automotive Group is seeking a passionate Sales Manager to lead growth in our expanding sales department while delivering exceptional customer experiences. The ideal candidate will thrive in a dynamic, fast-paced automotive environment.

You will welcome and guide clients, understand their needs, and match them with vehicles that fit their preferences. You’ll become the go-to expert on features and packages, personalize delivery, and maintain ongoing CRM-based follow-up.