Automotive Sales & Customer Experience Specialist

CrossRoads Ford Group; Wake Forest (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation

Professional work environment

Sunday closed (store policy)

Job summary

Crossroads Nissan of Wake Forest is seeking an Automotive Product Service Specialist to help customers, demonstrate vehicle features, and guide them through the purchase process. You will provide test drives, explain costs, and work to meet sales targets.

The role emphasizes customer service and ethical conduct in a fast-paced dealer environment. The position offers aggressive pay plans with salary plus commissions and bonuses, a comprehensive benefits package, paid vacation, a professional work

Qualifications

• Experience in automotive sales, call centers, or retail is preferred.
• Outgoing personality with strong relationship-building ability.
• Team-oriented with focus on delivering excellent customer service.
• Self-motivated with ability to set and achieve targets.
• Must have a valid driver’s license and clean driving record.
• Must consent to and pass a background/drug screen.
• Professional appearance required.
• Must be at least 18 years of age.
• Excellent verbal and written communication skills.
• Working knowledge of computers.

Responsibilities

• Strive to meet daily, weekly and monthly vehicle sales quotas.
• Assist customers by demonstrating how to operate a vehicle, providing test drives and identifying costs associated with the purchase.
• Expected to uphold the highest ethical standards.

Skills

Automotive sales experience

People skills

Team player

Self-motivated

Driver's license

Background check

Professional appearance

18+ years old

Verbal and written communication

Computer literacy

Job description

Crossroads Nissan of Wake Forest is seeking an Automotive Product Service Specialist to help customers, demonstrate vehicle features, and guide them through the purchase process. You will provide test drives, explain costs, and work to meet sales targets.

The role emphasizes customer service and ethical conduct in a fast-paced dealer environment. The position offers aggressive pay plans with salary plus commissions and bonuses, a comprehensive benefits package, paid vacation, a professional work