Automotive Sales Customer Experience Specialist

Davesautorepairutah; Centerville (UT); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Competitive pay based on experience

Performance opportunities

Growing team culture

Résumé du poste

Davesautorepairutah in Centerville, Utah, seeks a full-time team member for a role blending sales, customer service, and fulfillment. The successful candidate will guide customers through parts selection and manage online orders, ensuring a smooth customer experience. Ideal applicants will possess strong communication skills and a basic understanding of automotive products. Join a growing brand with competitive pay and opportunities for growth in both in-shop and e-commerce operations.

Qualifications

• Strong communication skills (phone, in-person, and written).
• Basic to intermediate automotive knowledge (diesel knowledge is a big plus).
• Sales-oriented mindset with the ability to educate, not just sell.

Responsabilités

• Answer incoming phone calls, emails, and live chat inquiries.
• Educate customers on automotive, diesel, and engine-related parts and services.
• Sell engines, performance parts, and product lines (in-store and online).
• Assist walk-in customers and provide a high-level in-person experience.
• Pull parts from inventory and coordinate order fulfillment and shipping.

Connaissances

Strong communication skills

Basic to intermediate automotive knowledge

Sales-oriented mindset

Organized and detail-oriented

Comfortable with computers and online platforms

Team player

Description du poste

About Us

Dave’s Auto Center & Dave’s Engines is a fast‑growing, family‑owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full‑service repair, diesel and gas engine building, and a rapidly expanding online parts store.

We pride ourselves on craftsmanship, transparency, and real‑world expertise—backed by a strong social media presence that reaches millions of customers nationwide.

Position Overview

We’re looking for a driven, knowledgeable, and customer‑focused team member to join us full‑time in‑shop. This role is a blend of sales, customer service, and fulfillment—helping customers both in person and online while supporting our growing e‑commerce operation.

You’ll be on the front lines of our business, guiding customers through parts selection, engine purchases, and ensuring a smooth, professional experience from first contact to final delivery.

Key Responsibilities

• Answer incoming phone calls, emails, and live chat inquiries
• Educate customers on automotive, diesel, and engine‑related parts and services
• Sell engines, performance parts, and product lines (in‑store and online)
• Assist walk‑in customers and provide a high‑level in‑person experience
• Pull parts from inventory and coordinate order fulfillment and shipping
• Process and manage online orders through our Shopify store
• Work closely with technicians and advisors to ensure accurate recommendations
• Maintain organization in parts inventory and shipping areas
• Help create a smooth customer journey from inquiry to completed sale

What We’re Looking For

• Strong communication skills (phone, in‑person, and written)
• Basic to intermediate automotive knowledge (diesel knowledge is a big plus)
• Sales‑oriented mindset with the ability to educate—not just sell
• Organized, detail‑oriented, and able to multitask in a fast‑paced environment
• Comfortable with computers, order systems, and online platforms
• Team player with a strong work ethic and positive attitude

Why Join Us

• Be part of a growing automotive brand with a large online presence
• Work directly with real builds, real customers, and real products
• Opportunity to grow with both in‑shop and e‑commerce operationsFast‑paced, hands‑on environment with a strong team culture
• Competitive pay based on experience + performance opportunities