Automotive Sales Consultant: High-Earning, Customer-Centric

Fletcher Jones Automotive Group; Long Beach (CA); In loco; USD 53.000 - 149.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Descrizione del lavoro

Audi Long Beach, part of Fletcher Jones Automotive Group, is seeking an Automotive Sales Consultant to help customers find the perfect vehicle and to deliver an exceptional guest experience throughout the sales process.

Stay current on industry trends, demonstrate products, build lasting relationships, and utilize CRM tools to track interactions and sales progress, ensuring high customer satisfaction and repeat business.

Competenze

• Valid in-state driver's license and clean driving record.
• Previous experience in a sales role preferred.

Mansioni

• Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
• Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications
• Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models
• Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers
• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer

Conoscenze

Consultative selling

Customer service

Strumenti

CRM software

Descrizione del lavoro

Audi Long Beach, part of Fletcher Jones Automotive Group, is seeking an Automotive Sales Consultant to help customers find the perfect vehicle and to deliver an exceptional guest experience throughout the sales process.

Stay current on industry trends, demonstrate products, build lasting relationships, and utilize CRM tools to track interactions and sales progress, ensuring high customer satisfaction and repeat business.