Automotive Sales Consultant — Elevate the Customer Experience

Hol-Dav Inc; Charlotte (NC); Vor Ort; USD 45.000 - 75.000; Vollzeit

Benefits dieser Stelle

Paid Holidays

Paid Time Off

401(k) with Company Match

Employee Discounts

Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

Disability Insurance

Travel Assistance

Zusammenfassung

Johnson Volvo Cars Charlotte is seeking motivated Automotive Sales Consultants to guide customers from initial conversation through delivery. You’ll explore Volvo and pre-owned options, demonstrate features, and conduct test drives while advising on purchase, lease, and trade-in decisions.

Requirements include strong communication, relationship-building, and the ability to manage multiple priorities with CRM proficiency. Training and a customer-focused approach are essential for success.

Qualifikationen

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication.
• Ability to listen, ask good questions, and establish trust.
• Polished, customer-focused, and highly organized with follow-through.
• Willingness to complete Volvo and dealership training.

Aufgaben

• Guide customers through the vehicle-buying experience from first contact to delivery.
• Welcome customers, ask questions to understand needs and budget.
• Present Volvo and pre-owned options and demonstrate features.
• Conduct test drives and assist with purchase, lease, and trade-in decisions.
• Prepare pricing proposals and coordinate with Finance.
• Maintain CRM records and follow up with leads and customers.
• Develop repeat and referral business and build relationships beyond sale.
• Introduce customers to Service and ensure continued ownership support.
• Follow up after delivery for satisfaction.

Kenntnisse

Interpersonal skills

Communication skills

Active listening

CRM proficiency

Technology aptitude

Customer service

Tools

CRM software

Jobbeschreibung

Johnson Volvo Cars Charlotte is seeking motivated Automotive Sales Consultants to guide customers from initial conversation through delivery. You’ll explore Volvo and pre-owned options, demonstrate features, and conduct test drives while advising on purchase, lease, and trade-in decisions.

Requirements include strong communication, relationship-building, and the ability to manage multiple priorities with CRM proficiency. Training and a customer-focused approach are essential for success.