Automotive Sales Consultant - Elevate Customer Experience

Premier BCG of Carlsbad; Carlsbad (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Cadillac & GMC of Carlsbad is seeking motivated Automotive Sales Consultants to join our growing team. We expect fast communication, knowledgeable guidance, consistent follow-up, and an exceptional experience from the first phone call or internet inquiry through delivery and beyond.

If you’re competitive, coachable, comfortable with technology, and willing to follow a proven sales process, we’d like to hear from you.

Qualifications

• Experience in automotive sales, or willingness to be trained.
• Excellent communication, both written and verbal.
• Ability to perform follow-ups that convert leads into appointments.
• Comfortable with technology and video/digital showroom tools.

Responsibilities

• Assist customers through the vehicle purchase process from initial contact through delivery and follow-up.
• Respond quickly to internet leads, phone calls, texts, and showroom visits.
• Send personalized walk-around videos to showcase vehicles and answer questions.
• Utilize phone, text, email and video to engage customers and generate appointments.
• Maintain CRM notes and keep sales pipeline organized.
• Confirm appointments and communicate with customers before dealership visits.
• Conduct vehicle demonstrations and test drives with strong product knowledge.
• Build value in the vehicle and dealership experience beyond price.
• Collaborate with sales managers to optimize every customer interaction.
• Maintain post-delivery communication to ensure satisfaction and referrals.

Skills

Automotive sales

Strong communication

CRM usage

Follow-up

Tech‑savvy

Bilingual (plus)

Tools

CRM (Customer Relationship Management)

Job description

Cadillac & GMC of Carlsbad is seeking motivated Automotive Sales Consultants to join our growing team. We expect fast communication, knowledgeable guidance, consistent follow-up, and an exceptional experience from the first phone call or internet inquiry through delivery and beyond.

If you’re competitive, coachable, comfortable with technology, and willing to follow a proven sales process, we’d like to hear from you.