Automotive Sales Consultant - Elevate Customer Experience

Premier BCG of Carlsbad

Carlsbad (CA)

On-site

USD 60,000 - 90,000

Full time

14 days+
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Job summary

Cadillac & GMC of Carlsbad is seeking motivated Automotive Sales Consultants to join our growing team. We expect fast communication, knowledgeable guidance, consistent follow-up, and an exceptional experience from the first phone call or internet inquiry through delivery and beyond.

If you’re competitive, coachable, comfortable with technology, and willing to follow a proven sales process, we’d like to hear from you.

Qualifications

  • Experience in automotive sales, or willingness to be trained.
  • Excellent communication, both written and verbal.
  • Ability to perform follow-ups that convert leads into appointments.
  • Comfortable with technology and video/digital showroom tools.

Responsibilities

  • Assist customers through the vehicle purchase process from initial contact through delivery and follow-up.
  • Respond quickly to internet leads, phone calls, texts, and showroom visits.
  • Send personalized walk-around videos to showcase vehicles and answer questions.
  • Utilize phone, text, email and video to engage customers and generate appointments.
  • Maintain CRM notes and keep sales pipeline organized.
  • Confirm appointments and communicate with customers before dealership visits.
  • Conduct vehicle demonstrations and test drives with strong product knowledge.
  • Build value in the vehicle and dealership experience beyond price.
  • Collaborate with sales managers to optimize every customer interaction.
  • Maintain post-delivery communication to ensure satisfaction and referrals.

Skills

Automotive sales
Strong communication
CRM usage
Follow-up
Tech‑savvy
Bilingual (plus)

Tools

CRM (Customer Relationship Management)

Job description

Cadillac & GMC of Carlsbad is seeking motivated Automotive Sales Consultants to join our growing team. We expect fast communication, knowledgeable guidance, consistent follow-up, and an exceptional experience from the first phone call or internet inquiry through delivery and beyond.

If you’re competitive, coachable, comfortable with technology, and willing to follow a proven sales process, we’d like to hear from you.

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