Automotive Sales Consultant — Client-Focused & Results-Driven

Washington Chrysler Dodge Jeep Ram FIAT; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

Washington Chrysler Dodge Jeep Ram FIAT in Charlotte, NC is seeking an Automotive Sales Professional to greet customers, assess their vehicle needs, and guide them through the sales process from initial consultation to final delivery.

The role emphasizes presenting vehicles, explaining features and pricing, preparing paperwork, coordinating test drives, and following up with customers to ensure satisfaction.

Qualifications

• Strong sales consulting and automotive sales skills to match customer needs with vehicles
• Customer service and customer satisfaction focus for a positive dealership experience
• Customer retention through follow-up, relationship building, and long-term client support
• Prior automotive or retail sales experience beneficial, with knowledge of financing and trade-in processes
• Strong interpersonal and negotiation skills; ability to work weekends and evenings as needed
• Valid driver’s license with a clean driving record

Responsibilities

• Greet customers and understand their vehicle needs
• Guide customers through the sales process from initial consultation to final delivery
• Present and demonstrate vehicles, explain features and pricing, and prepare accurate sales paperwork
• Coordinate test drives and follow-up appointments
• Respond to internet and phone inquiries; support customer retention efforts
• Collaborate with finance and service teams to ensure a smooth customer experience

Skills

Sales consulting

Customer service

Customer retention

Negotiation

Communication

Weekend/evening availability

Education

High school diploma or equivalent

Job description

Washington Chrysler Dodge Jeep Ram FIAT in Charlotte, NC is seeking an Automotive Sales Professional to greet customers, assess their vehicle needs, and guide them through the sales process from initial consultation to final delivery.

The role emphasizes presenting vehicles, explaining features and pricing, preparing paperwork, coordinating test drives, and following up with customers to ensure satisfaction.