Automotive Sales Consultant - Build Relationships and Close

Capital Auto Group; North Carolina; On-site; USD 35,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Paid Time Off (PTO)

401(k)

Job summary

Capital Ford of Lillington in North Carolina is seeking an Automotive Sales Consultant to guide customers to the right vehicle and deliver a memorable buying experience. You will build relationships, explain features, and help customers complete a confident purchase.

The role emphasizes customer-first service, product knowledge, and a proactive, team-oriented attitude to meet personal and dealership sales goals. Training and support opportunities are provided.

Qualifications

• Strong communication and interpersonal skills.
• Friendly, outgoing personality with a genuine interest in helping people.
• Self-motivated, goal-oriented and driven to succeed.
• Ability to build rapport and develop lasting customer relationships.

Responsibilities

• Welcome customers to the dealership and create a friendly, positive first impression.
• Build relationships with customers by understanding their needs, preferences, and budget.
• Showcase vehicles, explain features and benefits, and help customers find the right fit.
• Guide customers through every step of the sales process, from the initial conversation to vehicle delivery.
• Negotiate pricing, present financing options, and confidently close sales.
• Follow up with customers and maintain relationships to encourage repeat business and referrals.
• Stay up to date on vehicle inventory, product features, and industry knowledge.
• Work toward individual and dealership sales goals.
• Participate in ongoing sales training and development.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Customer service

Goal oriented

Self-motivated

Team player

Computer skills

Driver's license

Job description

Capital Ford of Lillington in North Carolina is seeking an Automotive Sales Consultant to guide customers to the right vehicle and deliver a memorable buying experience. You will build relationships, explain features, and help customers complete a confident purchase.

The role emphasizes customer-first service, product knowledge, and a proactive, team-oriented attitude to meet personal and dealership sales goals. Training and support opportunities are provided.