Automotive Sales Consultant

Toyota Santa Monica; Santa Monica (CA); On-site; USD 35,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Short and Long-Term Disability

Paid Holidays & Paid Time Off

Paid Life Insurance

401(k) Retirement Plan

Employee Assistance Plan

Paid Training

Job summary

Toyota Santa Monica is seeking motivated individuals for Automotive Sales Consultant roles. No fixed experience level is required, but commission-based or luxury automotive sales experience is preferred. Training will be provided for the right candidates.

Responsibilities include helping customers find their perfect vehicle, leveraging CRM tools, and building lasting relationships to drive repeat business. Candidates must have a valid CA Vehicle Salesperson License and a clean driving record.

Qualifications

• Previous automotive sales experience is a plus.
• Strong desire to succeed and strong negotiation skills.
• Willingness to learn, accept coaching, and deliver an exceptional customer experience.

Responsibilities

• Engage customers with consultative selling to help select a vehicle.
• Stay updated on models, trends, and competitive offerings for informed decisions.
• Build and maintain relationships to encourage repeat business.
• Demonstrate proficiency in CRM software and sales tools to manage interactions and track progress.
• Address customer concerns promptly to ensure satisfaction.
• Take ownership of the customer experience and complete tasks to create a positive impression.

Skills

Negotiation skills

Customer service

Goal orientation

Education

California Vehicle Salesperson License

Tools

CRM software

Sales tools

Job description

Ready to take your career to the next level? Toyota Santa Monica is looking for motivated, competitive individuals who are driven to succeed and passionate about delivering an exceptional customer experience. We welcome candidates at all experience levels! Previous sales experience is a plus, and commission-based or luxury automotive sales experience is preferred, but we’re willing to train the right candidates.

Responsibilities

The Automotive Sales Consultant is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process.

• Engage customers with consultative selling skills to help them select a vehicle and make informed purchasing decisions.
• Stay updated on industry trends, new vehicle models, and competitive offerings to effectively communicate product advantages and detailed specifications to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Ensure optimal levels of customer service and client retention by promptly and effectively addressing customer complaints or concerns.
• Take ownership of the customer's experience by completing additional tasks that help the dealership create a positive impression.

Qualifications

• Previous sales experience preferred; commission-based or luxury automotive sales experience is a plus.
• The ideal candidate must have a strong desire to succeed & strong negotiation skills
• Willingness to learn, accept coaching, and deliver an exceptional customer experience.
• Valid driver’s license and acceptable driving record
• You must have or acquire a valid California Vehicle Salesperson License

Compensation

• The estimated annual earnings for this position are $35,152.00 - $150,000.00 after factoring in all forms of compensation including hourly pay, commissions, overtime, etc.

Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods.

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.

• Medical, Dental and Vision Plans
• Short and Long-Term Disability
• Paid Holidays & Paid Time Off
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Assistance Plan
• Paid Training

Hiring Requirements

• 18 years or older required
• All potential employees must pass pre-employment testing including a background check and drug screen