Automotive Sales Consultant

Toyota; Santa Monica (CA); In loco; USD 35.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental and Vision Plans

Short and Long-Term Disability

Paid Holidays & Paid Time Off

Paid Life Insurance

401(k) Retirement Plan

Employee Assistance Plan

Paid Training

Descrizione del lavoro

Toyota Santa Monica is seeking dedicated Automotive Sales Consultants to help customers find the perfect vehicle and deliver an exceptional guest experience. We welcome candidates at all experience levels; previous sales or luxury automotive experience is a plus, but we’re willing to train the right candidates.

As part of the team, you will engage customers with consultative selling, stay informed about new models and rivals, build lasting relationships, and effectively use CRM tools to manage

Competenze

• Previous sales experience preferred; commission-based or luxury automotive sales experience is a plus.
• Willingness to learn, accept coaching, and deliver an exceptional customer experience.
• Valid driver’s license and acceptable driving record.

Mansioni

• Engage customers with consultative selling to help them select a vehicle.
• Communicate product advantages and specifications for informed decisions.
• Build and maintain relationships to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software to manage interactions and track progress.
• Address customer complaints promptly to maintain high service levels.
• Take ownership of the customer experience by completing additional tasks to enhance dealership impression.

Conoscenze

Consultative selling

Negotiation skills

Customer service

CRM proficiency

Formazione

California Vehicle Salesperson License

Strumenti

CRM software

Descrizione del lavoro

Ready to take your career to the next level? Toyota Santa Monica is looking for motivated, competitive individuals who are driven to succeed and passionate about delivering an exceptional customer experience. We welcome candidates at all experience levels! Previous sales experience is a plus, and commission-based or luxury automotive sales experience is preferred, but we’re willing to train the right candidates.

Responsibilities

The Automotive Sales Consultant is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process.

• Engage customers with consultative selling skills to help them select a vehicle and make informed purchasing decisions.
• Stay updated on industry trends, new vehicle models, and competitive offerings to effectively communicate product advantages and detailed specifications to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Ensure optimal levels of customer service and client retention by promptly and effectively addressing customer complaints or concerns.
• Take ownership of the customer's experience by completing additional tasks that help the dealership create a positive impression.

Qualifications

• Previous sales experience preferred; commission-based or luxury automotive sales experience is a plus.
• The ideal candidate must have a strong desire to succeed & strong negotiation skills
• Willingness to learn, accept coaching, and deliver an exceptional customer experience.
• Valid driver’s license and acceptable driving record
• You must have or acquire a valid California Vehicle Salesperson License

Compensation

• The estimated annual earnings for this position are $35,152.00 - $150,000.00 after factoring in all forms of compensation including hourly pay, commissions, overtime, etc.

Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods.

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.

• Medical, Dental and Vision Plans
• Short and Long-Term Disability
• Paid Holidays & Paid Time Off
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Assistance Plan
• Paid Training

Hiring Requirements

• 18 years or older required
• All potential employees must pass pre-employment testing including a background check and drug screen