Automotive Sales Consultant

Fletcher Jones Automotive Group; Beverly Hills (CA); On-site; USD 54,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid vacation

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Job summary

Mercedes-Benz of Beverly Hills is seeking an Automotive Sales Consultant to deliver a world-class guest experience and build meaningful customer relationships. This role is performance-driven and focused on premium service throughout the vehicle purchase journey.

The position emphasizes product knowledge, clear communication, and the ability to guide clients from greeting to delivery, with commissions contributing to a broad total earnings range. Equal opportunity employer.

Qualifications

• Prior sales or customer-facing experience preferred.
• Strong interpersonal and communication skills with the ability to build trust quickly.
• Professionalism and reliability in a performance-based environment.
• Valid driver’s license and ability to obtain required licenses/certifications.

Responsibilities

• Serve as the primary point of contact for guests from initial greeting through vehicle delivery.
• Build rapport and identify customer needs, preferences, and purchase goals.
• Guide customers through the sales process in a professional, informative manner.
• Demonstrate vehicle features, benefits, and technology with confidence.
• Conduct test drives and explain performance, safety, and ownership advantages.
• Present vehicle options, pricing, and purchase or lease solutions tailored to the customer.
• Maintain knowledge of inventory, product features, and incentives.
• Follow up on leads, showroom traffic, and customer inquiries.
• Document interactions and pipeline progress in dealership systems.
• Collaborate with sales leadership and finance to move deals forward.

Skills

Customer-facing experience

Interpersonal communication

Consultative sales approach

Goal oriented

Attention to detail

Valid driver's license

Job description

At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group.

We are currently seeking an Automotive Sales Consultant who thrives in a relationship-driven, performance-based environment and is motivated to deliver exceptional results. This is more than a sales role - it is an opportunity to build a career by creating meaningful customer relationships, delivering a premium experience, and contributing directly to the success of the dealership.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid sick leave
• Paid vacation
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

What You Will Do

• Serve as the primary point of contact for guests from initial greeting through vehicle delivery.
• Build rapport quickly and identify customer needs, preferences, and purchase goals.
• Guide customers through the sales process in a professional, informative, and seamless manner.
• Demonstrate vehicle features, benefits, and technology with confidence and clarity.
• Conduct test drives and explain performance, safety, and ownership advantages.
• Present vehicle options, pricing, and purchase or lease solutions tailored to the customer.
• Maintain strong knowledge of inventory, product features, and current incentives.
• Manage and follow up on leads, showroom traffic, and customer inquiries consistently.
• Document customer interactions, activities, and pipeline progress accurately in dealership systems.
• Partner with sales leadership and finance to move deals forward efficiently.
• Deliver vehicles with attention to detail, ensuring customers understand key features and functions.
• Maintain ongoing relationships to drive repeat business and referrals.
• Meet or exceed individual sales goals and performance expectations.
• Represent the dealership with professionalism, integrity, and a customer-first mindset.

What We Are Looking For

• Prior sales, retail, hospitality, or customer-facing experience preferred (automotive a plus).
• Strong interpersonal and communication skills with the ability to build trust quickly.
• A consultative, customer-focused approach to sales.
• Self-motivated and goal-oriented with a drive to succeed in a performance-based environment.
• Ability to present information clearly and confidently in multiple settings.
• Strong follow-up habits, organization, and attention to detail.
• Ability to learn product knowledge, systems, and dealership processes quickly.
• Professionalism and reliability.
• Positive attitude with a strong work ethic and team mindset.
• Valid driver's license with an acceptable driving record.
• Ability to obtain and maintain all licenses, certifications, and registrations required to perform the essential duties of the position, including any applicable state Vehicle Salesperson License.

Pay: $54,000 - $280,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. Employees in this position will primarily be paid commission, but they will also be paid minimum wage for non-sales work and for rest periods. Commissions range from $46,200 to $200,500 per year based on performance.

We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

We are an Equal Opportunity Employer