Automotive Sales Consultant - BMW

Fletcher Jones Motorcars; Santa Monica (CA); On-site; USD 45,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Job summary

BMW of Santa Monica is seeking an Automotive Sales Consultant to assist customers in finding the right vehicle and to deliver an exceptional guest experience throughout the sales process.

Responsibilities include product demonstrations, staying current on model features, and using CRM tools to manage customer interactions. A valid driver’s license and prior sales experience are preferred, with a commission-based pay structure highlighted by a substantial earnings range.

Qualifications

• Valid in-state driver’s license and clean driving record.
• Previous experience in a sales role preferred.

Responsibilities

• Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
• Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
• Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
• Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Skills

Sales experience

CRM familiarity

Tools

CRM software

Job description

At BMW of Santa Monica our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group.

We are seeking an Automotive Sales Consultant as we continue to change the industry. The Sales Consultant is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process.

If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

Responsibilities

• Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
• Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
• Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
• Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

• Valid in-state driver’s license and clean driving record
• Previous experience in a sales role preferred

Pay:

$44,800 - $83,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. Employees in this position will primarily be paid commission, but they will also be paid minimum wage for non-sales work and for rest periods. Commissions range from $35,700 to $75,400 per year based on performance.

At BMW of Santa Monica, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer