Automotive Sales Advisor: Customer-First Experience

Ourisman Volkswagen of Bethesda; Bethesda (MD); On-site; USD 21,000 - 39,000; Full time

Job summary

Ourisman Automotive Group is seeking a motivated Sales Associate to help customers with vehicle purchases, provide product information, and ensure a positive buying experience. The role involves assisting with vehicle selection, test drives, financing, and closing the sale, while maintaining showroom standards and delivering outstanding customer service.

Ideal candidates have strong communication skills, the ability to manage multiple tasks, and a commitment to a guest-first approach in a

Qualifications

• Previous sales experience preferred, automotive a plus.
• Strong communication and customer service skills.
• Ability to manage multiple tasks in a fast-paced setting.

Responsibilities

• Greet and assist customers in a friendly, professional manner.
• Provide vehicle information, features, and pricing details.
• Guide customers through the sales process and test drives.
• Follow up with leads to nurture relationships and sales.
• Prepare sales contracts and financing applications accurately.
• Maintain showroom and lot presentation.
• Address customer concerns promptly to ensure satisfaction.
• Meet or exceed sales targets and contribute to team performance.

Skills

Customer service

Communication

Interpersonal skills

Sales principles

Multi-tasking

Driver's license

Tools

MS Office

Dealership software

Job description

Ourisman Automotive Group is seeking a motivated Sales Associate to help customers with vehicle purchases, provide product information, and ensure a positive buying experience. The role involves assisting with vehicle selection, test drives, financing, and closing the sale, while maintaining showroom standards and delivering outstanding customer service.

Ideal candidates have strong communication skills, the ability to manage multiple tasks, and a commitment to a guest-first approach in a