Automotive Retail Store Lead & Customer Experience

MFA Oil Company; Warrensburg (MO); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off

Job summary

Big O Tires Store - Warrensburg is seeking an Assistant Store Manager to supervise daily store operations and ensure exceptional customer service. You will lead staff, manage opening/closing, and drive sales while maintaining adherence to company policies and safety procedures.

Ideal candidates have 2+ years in retail or automotive sales, strong math and computer skills, and the ability to work holidays and weekends.

Qualifications

• 18 years of age or older.
• Ability to obtain the state appropriate Motor Vehicle Inspection license within one year of hire.
• Previous experience in retail or automotive sales or service.
• Ability to learn new concepts and use technical materials.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages.
• Ability to consistently operate a computer and other office productivity machinery.
• Ability and willingness to work with hazardous materials.
• Ability to consistently work in outdoor weather conditions.
• Valid driver’s license for moving customer vehicles in and out of the shop area.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Ability to move and position self to move and retrieve product and supplies from shelves up to 75 pounds.
• Ability to speak, read, write, and understand English clearly.
• Legal authorization to work in the United States of America.

Responsibilities

• Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences.
• Ensure prompt and consistent opening and closing of location based on store hours of operation.
• Perform all aspects of store operations including customer service, sales, shop management and office responsibilities.
• Promote sales through explaining benefits of service and products to customers.
• Perform vehicle inspections and prioritize needed products and services with customers and management.
• Promote and support the Store Manager and company policies and procedures.
• Assist in training and execution of all company programs.

Skills

Customer service

Leadership

Team collaboration

Sales experience

Education

High school diploma or GED

Job description

Big O Tires Store - Warrensburg is seeking an Assistant Store Manager to supervise daily store operations and ensure exceptional customer service. You will lead staff, manage opening/closing, and drive sales while maintaining adherence to company policies and safety procedures.

Ideal candidates have 2+ years in retail or automotive sales, strong math and computer skills, and the ability to work holidays and weekends.