Automotive Sales & Customer Experience Specialist

Big O Tires - Hamilton; Spanish Fork (UT); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Paid time off

Job summary

Big O Tires is seeking an Automotive Salesperson to enhance the customer experience, build loyalty, and maximize sales in a fast-paced setting. The role requires service sales background and a proven track record in sales, with a focus on delivering the best service experience to guests.

This high-volume environment demands multi-tasking, a friendly professional demeanor, and strong communication skills to exceed customer expectations.

Qualifications

• Auto service & tire sales knowledge preffered
• Good leadership abilities and team building
• Excellent customer service and communication skills
• Strong organizational skills
• Maintain professional appearance at all times
• Have problem solving abilities and be a self-starter
• Multi-tasking abilities
• Work well with others

Responsibilities

• Build customer satisfaction and loyalty by providing the best guest experience
• Achieve a thorough knowledge of all products, services, warranties and maintenance issues
• Keep up to date through training and vendor publications
• Adhere to the Big O Tire policies and procedures
• Assist other sales or service associates as needed in an effort to exceed our customers' expectations
• Help maintain the appearance and cleanliness of the building and perimeter areas
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
• Maintain showroom merchandise
• Follow all safety practices as outlined in policy and procedures
• Sales of tires and service-related needs

Skills

Auto service & tire sales knowledge

Leadership & team building

Customer service & communication

Organizational skills

Professional appearance

Problem solving & self-starter

Multi-tasking

Team collaboration

Job description

Big O Tires is seeking an Automotive Salesperson to enhance the customer experience, build loyalty, and maximize sales in a fast-paced setting. The role requires service sales background and a proven track record in sales, with a focus on delivering the best service experience to guests.

This high-volume environment demands multi-tasking, a friendly professional demeanor, and strong communication skills to exceed customer expectations.