Automotive Retail Ops Leader

Genuine Parts Company; Reynoldsburg (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Genuine Parts Company operates a NAPA retail store where the Assistant Store Manager applies automotive knowledge, customer service skills, and leadership to run daily store functions. You will support the Store Manager across operations while maintaining active customer-facing sales responsibilities.

This role serves as a developmental path to Store Manager, with potential for overtime and keyholder responsibilities opening and closing the store.

Qualifications

• Leadership experience in a fast-paced store environment.
• Passion for customer care and building relationships.
• Ability to thrive in a complex retail setting.

Responsibilities

• Collaborate with Store Manager on operations, sales execution, and labor planning.
• Actively sell and build customer relationships across channels.
• Model professional behavior and customer service standards.
• Manage opening/closing routines including security and cash reconciliation.
• Support administrative tasks and compliance documentation.
• Monitor key store metrics and drive improvements.

Skills

Leadership

Customer service

Retail operations

Inventory management

Team coaching

P&L awareness

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Genuine Parts Company operates a NAPA retail store where the Assistant Store Manager applies automotive knowledge, customer service skills, and leadership to run daily store functions. You will support the Store Manager across operations while maintaining active customer-facing sales responsibilities.

This role serves as a developmental path to Store Manager, with potential for overtime and keyholder responsibilities opening and closing the store.