Automotive Retail GM - DIY Services Leader

Advance-Auto-Parts; Lowell (MA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Sales commission

Job summary

Advance Auto Parts in Lowell, MA seeks an Assistant General Manager to drive profitability and customer service. You will analyze P&L, lead DIY and DIFM service offerings, and coach a 10–20 person team in a fast-paced retail environment.

Responsibilities include scheduling, floor and phone management, safety, and adherence to operational procedures. ASE certification is preferred; English proficiency required; weekend availability is expected.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred
• ASE certification preferred but not required
• Strong knowledge of automotive systems and front-end operations

Responsibilities

• Review and analyze P&L statements
• Lead DIY and DIFM sales for DIY services (battery tests, wiper installs, etc.)
• Achieve personal/store sales and service goals
• Manage DIY services and store operations
• Schedule weekly and coach team on duties
• Ensure prompt handling of customer complaints
• Maintain safety and product standards in the store
• Train staff on inventory, POS, and parts lookup processes

Skills

P&L analysis

Customer service

Safety knowledge

ASE certification

Microsoft Word

Excel

PowerPoint

POS systems

Parts lookup systems

Inventory systems

Education

High school diploma or GED

Bachelor’s degree in business or related area (preferred)

Tools

POS systems

Parts lookup systems

Inventory systems

Job description

Advance Auto Parts in Lowell, MA seeks an Assistant General Manager to drive profitability and customer service. You will analyze P&L, lead DIY and DIFM service offerings, and coach a 10–20 person team in a fast-paced retail environment.

Responsibilities include scheduling, floor and phone management, safety, and adherence to operational procedures. ASE certification is preferred; English proficiency required; weekend availability is expected.