Automotive Reimbursement Analyst: Dealer Network

Stellantis; Auburn (AL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health & Well-being Coverage

Paid Time Off

Competitive Retirement Savings Plans (

401k with employer match

Company Vehicle Lease Program

Family Building Benefit

Tuition reimbursement

Volunteer hours

Job summary

Stellantis is seeking a Dealer Reimbursement Analyst to support NA Warranty operations. You will review dealer labor-rate and parts-markup submissions, analyze supporting documentation, and ensure accurate and timely resolutions with dealers and internal teams.

The role emphasizes analytical judgment, attention to detail, and strong written communication. Proficiency with Microsoft 365 tools and dashboards is expected to drive consistent reimbursement decisions and process improvements.

Qualifications

• Five+ years of relevant work experience in Finance, Automotive Technology, Data Analytics, or related fields.
• Ability to interpret detailed business requirements, policies, statutes, and supporting documentation and apply them consistently to individual cases.
• Strong analytical and problem-solving skills, including calculation validation, exception identification, and evidence-based decision support.
• Clear written and verbal communication skills with the ability to explain requirements and decisions to dealers and internal audiences.
• Proficiency with Microsoft 365 applications, especially Excel, Outlook, Teams, SharePoint, PowerPoint, and Copilot.

Responsibilities

• Review dealer labor-rate, parts-markup, and related reimbursement submissions for completeness, accuracy, and alignment with applicable statutes, policies, and procedures.
• Analyze repair-order samples and supporting documentation, validate calculations, and document the basis for each recommendation or decision.
• Manage all requests from intake through final disposition, including follow-up for missing information and status tracking.
• Maintain accurate and complete records within tracking system to support transparency and audits.
• Coordinate with third-party processing resources to clarify requirements, resolve quality issues, and support accurate completion of reviews.
• Prepare clear dealer-facing and internal communications, including information requests, deficiency notices, and approval or rejection notices.
• Use analytical tools, dashboards, and Microsoft 365 applications to evaluate requests and support consistent decision-making.
• Contribute to SOPs, process controls, and continuous-improvement initiatives enhancing quality and compliance.
• Partner with Warranty leadership, Legal, Finance, field teams, dealers, and other stakeholders to resolve complex reimbursement questions.

Skills

Analytical skills

Problem-solving

Written and verbal communication

Requirement interpretation

Education

Bachelor’s degree in Business, Finance, Automotive Technology, Data Analytics, or related field

Tools

Power BI

Excel

Outlook

Teams

SharePoint

PowerPoint

Copilot

Job description

Stellantis is seeking a Dealer Reimbursement Analyst to support NA Warranty operations. You will review dealer labor-rate and parts-markup submissions, analyze supporting documentation, and ensure accurate and timely resolutions with dealers and internal teams.

The role emphasizes analytical judgment, attention to detail, and strong written communication. Proficiency with Microsoft 365 tools and dashboards is expected to drive consistent reimbursement decisions and process improvements.