Automotive Receptionist & Customer Experience Specialist

LEWIS COLLISION CENTER INC; Shady Grove (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

Lewis Collision Center Inc. seeks an Automotive Receptionist to deliver a professional, welcoming customer experience while supporting daily administrative tasks across service, parts, and body shop departments.

The ideal candidate will be organized, dependable, and customer-focused, capable of managing multiple tasks in a fast-paced automotive dealership environment with a friendly demeanor.

Qualifications

• Customer service experience preferred.
• Excellent verbal and written communication skills.
• Professional telephone manner.
• Good organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Reliable attendance and professional appearance.

Responsibilities

• Greet customers promptly and professionally.
• Answer and direct incoming phone calls and inquiries.
• Assist with scheduling appointments and directing them to the appropriate department.
• Provide general information regarding services, hours, processes, and departments.
• Assist with customer check-in/check-out processes as needed.
• Maintain reception area and handle paperwork, data entry, and filing.
• Support service and body shop departments with administrative duties.

Skills

Customer service

Phone etiquette

Multitasking

Organization

Communication

Education

High school diploma or equivalent

Tools

Dealership software

Job description

Lewis Collision Center Inc. seeks an Automotive Receptionist to deliver a professional, welcoming customer experience while supporting daily administrative tasks across service, parts, and body shop departments.

The ideal candidate will be organized, dependable, and customer-focused, capable of managing multiple tasks in a fast-paced automotive dealership environment with a friendly demeanor.