Automotive Recall Remedy Engineer (Diagnostics & Repair)

G-TECH Services LLC; Auburn Hills (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

G-TECH Services LLC is seeking an experienced Recall Service Remedy Specialist to support automotive safety recall investigations, service remedy development, and repair feasibility assessments. The role combines hands-on diagnostic and repair work with OEM engineering and cross-functional project coordination.

The successful candidate will evaluate vehicle issues, review technical documentation, and coordinate trials and laboratory activities to develop practical repair solutions.

Qualifications

• Minimum 3 years of hands-on automotive diagnostic and repair experience.
• Minimum 5–8 years of OEM automotive experience in service engineering or related technical discipline.
• Bachelor's degree in Business, Automotive Technology, or another technical discipline from an accredited university.
• Strong understanding of automotive systems including suspension, brakes, electrical, powertrain.
• Knowledge of vehicle diagnostic methods and dealership service operations.
• Strong project management, organizational, communication, and documentation skills.
• Ability to manage multiple projects and drive action items to completion.

Responsibilities

• Review safety investigations and technical reports to assess root causes, scope, complexity, and possible service remedies.
• Analyze repair procedures, engineering reports, CAD drawings, repair concerns, tooling requirements, parts catalogs, fasteners, chemicals, and labor time studies.
• Evaluate repair feasibility and service impact, considering dealership repair processes and execution requirements.
• Coordinate with engineering, service, parts, supply chain, suppliers, and cross‑functional teams to develop service solutions.
• Coordinate vehicles, parts, tools, and laboratory resources for repair trials, component removal and installation activities, and vehicle inspections.
• Participate in laboratory events and vehicle evaluations, document findings, and track follow‑up actions.
• Manage multiple recall activities concurrently while maintaining accuracy, quality, and timelines.
• Track project milestones, identify risks, provide status updates, and ensure timely completion of actions.
• Support remedy steering committee meetings, project logs, meeting coordination, process development, and investigation tracking as needed.
• Conduct local travel to dealerships, assembly plants, supplier facilities, and other sites as required.

Skills

Vehicle diagnostics

Repair procedures

Project coordination

Cross-functional collaboration

MS Office

Education

Bachelor's degree in Business/Automotive Technology/related

Tools

MS Office Suite

CAD drawings

Job description

G-TECH Services LLC is seeking an experienced Recall Service Remedy Specialist to support automotive safety recall investigations, service remedy development, and repair feasibility assessments. The role combines hands-on diagnostic and repair work with OEM engineering and cross-functional project coordination.

The successful candidate will evaluate vehicle issues, review technical documentation, and coordinate trials and laboratory activities to develop practical repair solutions.