Automotive Quick Lane Advisor - Flexible Hours & Growth

Apple Autos; Apple Valley (MN); On-site; USD 37,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Advancement opportunities

Health benefits

401(k) with match

Employee assistance

Job summary

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor. No experience required; we provide training programs, tuition reimbursement, and opportunities for career growth. This role involves greeting customers, gathering data, promoting services, and writing repair orders for our technicians.

You’ll handle estimates, payments, and follow Quick Lane processes to ensure excellent service. Competitive compensation and ample benefits accompany this position as part of a supportive team

Qualifications

• Previous light-duty repair and maintenance preferred, but not required.
• Valid driver’s license and ability to pass preemployment drug test and background check.
• Professional attitude and appearance.
• Basic computer skills.
• Ability to handle pressure.

Responsibilities

• Greet customers, obtain customer and vehicle data.
• Determine nature of desired service and/or complaint. Consult vehicle file. Promote the sales of labor, parts, and accessories while maintaining focus on customer service.
• Write clear and precise repair instructions on the repair order for the technician.
• Provide estimate for labor and parts. If cost of service cannot be established during reception, leave open and contact customer for approval.
• Establish method of payment when writing up the repair order with the customer, including time promised, and obtain customer's signature on the RO.
• Utilize Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.
• Perform other duties assigned and/or required by business needs.

Skills

Driver's license

Basic computer skills

Ability to handle pressure

Professional appearance

Customer service mindset

Job description

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor. No experience required; we provide training programs, tuition reimbursement, and opportunities for career growth. This role involves greeting customers, gathering data, promoting services, and writing repair orders for our technicians.

You’ll handle estimates, payments, and follow Quick Lane processes to ensure excellent service. Competitive compensation and ample benefits accompany this position as part of a supportive team