Automotive Quick-Lane Advisor | Customer Service & Estimates

Apple Ford White Bear Lake; White Bear Lake (MN); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Advancement Opportunities

Professional work environment

Health benefits

Job summary

Apple Autos is seeking an Automotive Quick Lube Advisor to greet customers, collect vehicle data and determine service needs. You will write clear repair instructions, provide labor and parts estimates, and secure approvals while promoting appropriate labor, parts and accessories.

You’ll use Quick Lane processes to ensure a fast, accurate, and friendly service experience. Benefits include competitive pay, flexible hours, advancement opportunities and a supportive work environment.

Qualifications

• Previous light duty repair and maintenance preferred, but not required.
• Valid driver’s license and ability to pass preemployment drug test and background check.
• Professional attitude and appearance.
• Basic computer skills.
• Ability to handle pressure.

Responsibilities

• Greet customers and collect customer and vehicle data.
• Determine the service needs and consult vehicle file; promote labor, parts, and accessories.
• Write clear repair instructions on the repair order for the technician.
• Provide labor and parts estimates; follow up with customer for approval when needed.
• Establish payment method and secure customer signature on RO.
• Follow Quick Lane processes to ensure customer satisfaction and efficient service.

Skills

Basic computer skills

Professional attitude

Ability to handle pressure

Valid driver’s license

Job description

Apple Autos is seeking an Automotive Quick Lube Advisor to greet customers, collect vehicle data and determine service needs. You will write clear repair instructions, provide labor and parts estimates, and secure approvals while promoting appropriate labor, parts and accessories.

You’ll use Quick Lane processes to ensure a fast, accurate, and friendly service experience. Benefits include competitive pay, flexible hours, advancement opportunities and a supportive work environment.