Automotive Product Specialist — Flexible Hours & Growth

Baxter Auto; Omaha (NE); On-site; USD 2,480,000 - 3,031,000; Full time

Benefits offered by this job

Medical plans (PPO)

Dental and Vision

Paid holidays

401(k) match

Parental leave

Employee discounts

Job summary

Lexus of Omaha is seeking a Product Specialist to welcome guests, guide them through vehicle features, and deliver an outstanding experience from inquiry to delivery. You will personalize interactions, handle leads, and assist with test drives while maintaining up-to-date knowledge of the Lexus lineup.

The role emphasizes strong communication, hospitality, and teamwork, with opportunities for training and growth in a premium automotive brand environment.

Responsibilities

• Greets guests and creates an exceptional, professional, and welcoming Lexus experience through phone, email, and face-to-face interactions.
• Personalizes every guest interaction, including company-provided leads, internet inquiries, referrals, repeat guests, and walk-in guests.
• Conducts Lexus vehicle feature and benefit presentations by assisting guests during test drives.
• Maintains strong product knowledge across the Lexus model lineup to effectively answer guest questions.
• Serves as a Lexus product expert by staying informed on new vehicles, features, and accessories, and clearly communicating their benefits to guests.
• Coordinates and delivers Lexus vehicles upon completion of the purchase process, ensuring a premium delivery experience.
• Assists guests with troubleshooting Lexus technology and vehicle features.
• Remains current on Lexus brand-specific products, features, and accessories by attending required product training and courses.

Job description

Lexus of Omaha is seeking a Product Specialist to welcome guests, guide them through vehicle features, and deliver an outstanding experience from inquiry to delivery. You will personalize interactions, handle leads, and assist with test drives while maintaining up-to-date knowledge of the Lexus lineup.

The role emphasizes strong communication, hospitality, and teamwork, with opportunities for training and growth in a premium automotive brand environment.