Automotive Product Specialist — Customer Experience

Lexus of Austin

Austin (TX)

On-site

USD 42,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Dental & Vision
401k with company match
Career development

Job summary

Lexus of Austin is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences.

You will assist customers with vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

Penske Automotive Group offers a Fortune 500 culture with comprehensive benefits and opportunities for growth.

Qualifications

  • Genuine interest in delivering an exceptional customer experience.
  • Friendly, enthusiastic, reliable with a team-oriented attitude.
  • Excellent communication, interpersonal and organizational skills.
  • Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

  • Assist customers with vehicle technology questions by email, by phone and in person.
  • Help customers maximize their use of vehicle features and services.

Skills

Customer service
Team player
Communication skills
Work ethic

Tools

MS Office
CRM tools

Job description

Lexus of Austin is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences.

You will assist customers with vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

Penske Automotive Group offers a Fortune 500 culture with comprehensive benefits and opportunities for growth.

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