Product Specialist: Elite Car Experience

Baxter Ford; Omaha (NE); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Comprehensive benefits

Training & development

Employee discounts

Educational reimbursement

Paid holidays

Job summary

Lexus of Omaha is seeking a Product Specialist to greet guests and deliver a premium, Lexus-branded experience across all touchpoints. You will personalize communications and guide guests through product demonstrations, leveraging deep knowledge of the Lexus lineup to address questions and showcase features.

The role emphasizes a team-first, guest-focused approach with opportunities for training, development, and benefits.

Qualifications

• Must be 18+ with valid driver's license.
• Open to college students for flexible hours.
• Full-time or part-time availability, including Saturdays.
• Team-first mindset with a desire to win together.

Responsibilities

• Greets guests and creates an exceptional Lexus experience through phone, email, and in-person interactions.
• Personalizes guest interactions across leads, inquiries, referrals, and walk-ins.
• Conducts Lexus feature and benefit presentations during test drives.
• Maintains strong knowledge of the Lexus model lineup to answer questions.
• Delivers vehicles after purchase to ensure a premium delivery experience.
• Assists guests with troubleshooting Lexus technology and vehicle features.

Skills

Customer service

Communication

Team player

Flexible schedule

Job description

Lexus of Omaha is seeking a Product Specialist to greet guests and deliver a premium, Lexus-branded experience across all touchpoints. You will personalize communications and guide guests through product demonstrations, leveraging deep knowledge of the Lexus lineup to address questions and showcase features.

The role emphasizes a team-first, guest-focused approach with opportunities for training, development, and benefits.