Automotive Parts Specialist - Top-Notch Customer Service

O'REILLYAUTO; Saint Robert (MO); Presencial; USD 16.531 - 24.796; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k

Health insurance

Paid time off

Tuition assistance

Career growth

Descripción de la vacante

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers, support store management, and assist professional customers as needed. Bilingual candidates are encouraged to apply and will help with customer conversations, parts lookup, and service tasks.

The role involves greeting customers, processing payments, returns, and exchanges, and maintaining store presentation.

Formación

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, and professional customer service.
• Must multitask, handling customers on the phone and in store.

Responsabilidades

• Greet and assist customers in selection of merchandise.
• Assist managers and installers in serving professional customers.
• Answer store calls, lookup parts, quote prices, and promote related items.
• Process exchanges and returns per policy, maintain cash drawer, and handle payments.
• Complete required training and perform in-store tests and services as trained.

Conocimientos

Customer service

Multitasking

Spanish

Alphanumeric match

Cash handling

Descripción del empleo

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers, support store management, and assist professional customers as needed. Bilingual candidates are encouraged to apply and will help with customer conversations, parts lookup, and service tasks.

The role involves greeting customers, processing payments, returns, and exchanges, and maintaining store presentation.