Automotive Parts Specialist - Service & Growth

O'Reilly Auto Parts; Odessa (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

O'Reilly Auto Parts in Odessa, TX seeks a Parts Specialist to deliver top-tier customer service to retail and installer customers and to support store management with daily tasks. The role involves assisting customers in selecting merchandise, handling transactions, stocking, and in-store services where allowed by law.

You will greet customers, drive related selling, answer calls, and participate in training to enhance service quality.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support management with assigned tasks and store operations.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges and returns per policies.
• Answer store phone calls and quote prices.
• Assist with stocking, shelf-facing, and planogram updates.
• Assist with in-store services when allowed by local regulations.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Odessa, TX seeks a Parts Specialist to deliver top-tier customer service to retail and installer customers and to support store management with daily tasks. The role involves assisting customers in selecting merchandise, handling transactions, stocking, and in-store services where allowed by law.

You will greet customers, drive related selling, answer calls, and participate in training to enhance service quality.