Automotive Parts Specialist | Customer-Centric & Growth

O'Reilly Auto Parts; Bacliff (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401(k) with employer contributions

Health, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks.

The role emphasizes greeting customers, assisting with merchandise selection, and handling calls, returns, and exchanges per policy. Training on store equipment and occasional delivery duties may be required, with growth opportunities within the company.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Able to multitask, handling customers on the phone and in store.

Responsibilities

• Greet customers promptly and assist in merchandise selection.
• Support store management and installers with assigned tasks.
• Answer store phone calls, quote prices, and promote low-price guarantees.
• Process exchanges and returns in accordance with policies.
• Assist with daily image maker and planogram updates, stocking shelves, and inventory.
• Operate test equipment after training and meet company requirements.
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Skills

Customer service

Multitasking

Friendly service

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks.

The role emphasizes greeting customers, assisting with merchandise selection, and handling calls, returns, and exchanges per policy. Training on store equipment and occasional delivery duties may be required, with growth opportunities within the company.