Automotive Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts; Hewitt (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Medical, dental, and vision insurance

Paid time off

Career growth opportunities

Job summary

O’Reilly Auto Parts in Hewitt, TX, seeks a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and requires engaging customers, processing payments, and maintaining stock and displays. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, and work with management to support professional customers and store operations, including image maker tasks and planograms when needed.

Qualifications

• Ability to quickly match alphanumeric sequences
• Provide outstanding, friendly customer service
• Must multitask, handling phone and in-store customers simultaneously

Responsibilities

• Greet customers and assist in merchandise selection
• Assist managers and installer service specialists with professional customers
• Process cash, checks, and credit card transactions accurately
• Handle exchanges/returns and resolve customer complaints
• Perform in-store services and routine stock/planogram updates as directed

Skills

Customer service

Multitasking

Bilingual (Spanish)

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts in Hewitt, TX, seeks a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and requires engaging customers, processing payments, and maintaining stock and displays. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, and work with management to support professional customers and store operations, including image maker tasks and planograms when needed.