Automotive Parts Specialist – Service & Growth

O'Reilly Auto Parts; Fillmore (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k Plan

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts in California is seeking a Parts Specialist to assist both retail and installer customers with parts selection and service. You will greet customers and support store management in daily tasks, contributing to a high standard of customer care.

The role involves cash handling, returns processing, and basic store operations, with opportunities to assist on inventory and in-store services. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support managers and installer service specialists as needed.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges and returns per policy.
• Address and resolve customer complaints.
• Assist with stocking, planogram updates, and store cleanliness.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts in California is seeking a Parts Specialist to assist both retail and installer customers with parts selection and service. You will greet customers and support store management in daily tasks, contributing to a high standard of customer care.

The role involves cash handling, returns processing, and basic store operations, with opportunities to assist on inventory and in-store services. Bilingual candidates are encouraged to apply.